CLINICAL LIAISON REPRESENTATIVE, PER DIEM

3 weeks ago


Boston MA USA, United States Spaulding Rehabilitation Full time
Job Summary

Perform preadmission patient evaluations; coordinate the referral process to ensure a smooth transition of patients to assigned SRN facility. Assure patient meets criteria for admission, is clinically appropriate and is ready to transfer to post-acute provider. Work with SRN facilities and referring facilities to remove barriers to create a smooth and timely transition of care.

Key Responsibilities

* Referral process is coordinated and managed to ensure a smooth transition of patients to SRN or PHH in accordance with the liaison process and established timeframes.
* Patient assessment information is obtained from a variety of sources and data is transmitted in appropriate systems (4Next/Rehab Checklist/Epic/Allscripts/naviHealth).
* Collaborative relationships are developed and maintained with internal and external staff to ensure customer satisfaction.
* Referral source relationships are nurtured to ensure and maintain customer satisfaction.
* Challenging transfers are supported using SRN/PHH clinical and supervisory resources.
* Patients are accepted, confirmed, and qualified as described in the liaison process.
* Admissions adhere to SRN/PHH criteria.
* Discharge plan alternatives are considered to determine the appropriate plan to meet the patients' needs.

Qualifications and Experience

* Current license in Massachusetts as RN, PT, OT, SLP
* Knowledge of IRF LTAC, SNF and/or Home Care preferred
* Excellent computer skills with working knowledge of Microsoft Office Suite, and the ability to learn other software applications. Knowledge of Epic is helpful.
* Broad knowledge of various insurances and government reimbursements.
* Strong written, verbal and electronic communications skills
* Highly developed interpersonal and relationship-building skills, working with a diverse population.
* Must be able to organize and prioritize effectively while working independently and adapting to changing conditions.
* Effectively solve problems while meeting demands of all parties.
* Be comfortable, enjoy working in fast paced environment
* Be able to make appropriate clinical decision based on information provided independently

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