CALL CENTER REPRESENTATIVE
2 weeks ago
+ Inputs accurate, timely sign-outs as established by office policy and procedure.
+ Completes required training, other dues and projects as assigned
+ Responsible for triaging and processing customer calls while following specific protocols.
+ Provides routine information to callers as requested in accordance with hospital policy.
+ Call Center Representative operates the Hospital/Physician's Answering Service communications system.
+ Answers customer calls for Hospital/Physician Answering Service, transfers interdepartmental calls, takes accurate messages and transmits messages using designated means of communications to physician/office staff/hospital personnel as per standing orders.
+ Maintains adequate records of on-vall staff for Hospital/Physician Answering Service. - Keeps on-call schedules of Hospital staff up-to-date.
+ Responds to emergency situations and codes by following procedures, pages authorized personnel using appropriate means of contact.
+ Operates the paging systems, digital, voice and alpha paging systems, emergency and cellular phones, pagers, fire alarm system, NEC console, Amtelco, printer, fax, copier and scanner.
Salary Range: $16.08-$21.07/hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
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Call Center Representative
2 weeks ago
Schenectady, United States Ellis Medicine Full timeDay One Benefits!! The Call Center Representative operates the hospital/Physician's Answering Service communications system. Triaging and processing customers calls while following specific protocols. Answers customer calls for Hospital and the physician answering service, takes reliable messages and transmits messages to physician/office staff/hospital...
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HEALTHCARE CALL CENTER REPRESENTATIVE
6 days ago
Oklahoma City, OK 73116, USA, United States A-Line Staffing Solutions Full timeHealthcare Call Center Representative Pay: $22.99 an hr | Bi-weekly Job Type: Must Live in Oklahoma for job to be Remote. Shift Options: Between 8 am - 5 pm M-F Healthcare Call Center Representative Overview: Answers questions and resolves issues bas Healthcare, Call Center, Representative, Health, Customer Service, Staffing
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PATIENT ACCESS REPRESENTATIVE
6 days ago
Bronx, NY 10457, USA, United States St. Barnabas Full timeJob DescriptionCall Center Patient Access Representative will be responsible but not limited to, answering high call volume of patients calls requesting appointments, medication refills, follow-up appointments to discharged patients in our Emergency Department and/or after-hours calls follow-up. The Patient Access Rep. will demonstrate courtesy and respect...
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PATIENT REPRESENTATIVE
6 days ago
Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full timePatient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...
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Call Center Supervisor
2 weeks ago
Schenectady, New York, United States Renewal by Andersen Full timeOverview: At Renewal by Andersen of Eastern NY, our mission is to be the Gold Standard for Quality and Reliability. We continually provide the finest products and highest level of professionalism in the industry. We take pride in our work and stand behind it without exception. Every customer experience is the result of outstanding commitment and teamwork....
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PATIENT REPRESENTATIVE
3 days ago
Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full timePatient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...
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HEALTHCARE CALL CENTER REPRESENTATIVE
6 days ago
Oklahoma City, OK 73116, USA, United States A-Line Staffing Solutions Full timeHealthcare Call Center Representative Pay: $22.99 an hr | Bi-weekly Job Type: Must Live in Oklahoma for job to be Remote. Shift Options: Between 8 am - 5 pm M-F Healthcare Call Center Representative Overview: Answers questions and resolves issues bas Healthcare, Call Center, Representative, Health, Remote, Customer Service, Staffing
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PATIENT EXPERIENCE REPRESENTATIVE
6 days ago
New Mexico, USA, United States Choice Healthcare Services Full timePatient Experience Representative (Call Center)Summary: The Patient Experience Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides...
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PATIENT SCHEDULING REPRESENTATIVE
6 days ago
Raleigh, NC 27611, USA, United States WakeMed Full timeAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Patient Scheduling...
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PATIENT ACCESS REPRESENTATIVE CALL CENTER
6 days ago
Seattle, WA 98127, USA, United States University of Washington Full timeDeliver Best-in-Class patient care to each and every caller. - Handle a high volume of calls in an inbound, fast-paced contact center. - Demonstrate the UW Medicine Policy for Professional Conduct in every interaction. - Schedule appointments in Epic Patient Access, Representative, Call Center, Patient, Customer Service, Customer Experience
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BILINGUAL HEALTHCARE CALL CENTER AGENT
6 days ago
Irving, TX, USA, United States CornerStone Staffing Full timeCornerStone Staffing has a great career opportunity for Customer Service Representatives that are Bilingual in Spanish and English to get your foot in the door with a healthcare medical company. If you have Customer Service and Call Center, this is a Healthcare, Call Center, Bilingual, Agent, Customer Service, Health, Staffing
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PATIENT ACCESS REPRESENTATIVE CALL CENTER
2 weeks ago
Seattle, WA 98113, USA, United States University of Washington Full timeDo you want a career where you can make a real impact on people's lives? Do you have a passion for helping others in times of need? Would you like to work from the comforts of your own home? Would like to enhance your medical field knowledge and/or skills with exposure to multiple clinics and providers? If you answered yes to any of these questions, then the...
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PATIENT SERVICE REPRESENTATIVE, CALL CENTER
2 weeks ago
San Diego, CA 92140, USA, United States Family Health Centers of San Diego, Inc. Full timeImpact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...
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Assistant Director of Nursing
2 weeks ago
Schenectady, NY, United States Schenectady Center Full timeSchenectady Center is hiring a Assistant Director of Nursing (ADON) in Schenectady, NY. DUTIES: Assist the DNS with management responsibilities and in maintaining the quality of care Responsible for Wound/Skin Rounds weekly Assist with compliance and ensure effective communication with all levels of nursing staff Meet the nursing medical needs of...
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PATIENT ACCESS REPRESENTATIVE
6 days ago
Albany, NY 12260, USA, United States Albany Medical Center Full timeDepartment/Unit:RegistrationWork Shift:Day (United States of America)Salary Range: $18.00 - $23.79The Patient Access Representative is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret...
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Cambridge, MA 02140, USA, United States Massachusetts Institute of Technology Full timePATIENT SERVICES REPRESENTATIVE, CONTACT CENTER, MIT Health, to manage incoming telephone calls and inbox messages from patients, often acting as the first point of contact that patients and other personnel will have with MIT Health. Responsibilities Patient Services, Representative, Patient, Customer Service, Healthcare, Education
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Customer Service Associate
2 weeks ago
Hicksville, NY, United States Grand Prix Subaru Full timeGrand Prix Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups. Our mission is to be the foremost provider of...
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PATIENT SERVICES TEAM SUPPORT REPRESENTATIVE
6 days ago
Worcester, MA 01610, USA, United States Family Health Center Full timeJob Description:The Patient Services Team Support Representative (PSTSR) will be assisting with the incoming phone calls from the Call Center to the teams. The PSTSR will make sure that the incoming calls are taken as they should and assist the call with its needs. The Patient Services Team Support Representative (PSTSR) will be settled in-person in one of...
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PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Albany, NY 12260, USA, United States Albany Medical Center Full timeDepartment/Unit:RegistrationWork Shift:Day (United States of America)Salary Range: Min. $18.00/hr - Max $29.00/hrThe Patient Access Representative is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...
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PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Austin, TX 78719, USA, United States Ascension Health Full timeDetails* Department: Call Center* Schedule: Monday - Friday 10:00a-6:30p and 8:00a-4:00p every other weekend* Facility: Good Health Solutions* Location: Austin, Texas 78744BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs...