Customer Service Associate
3 weeks ago
Grand Prix Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.
Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Click Link below to learn more about our group and dealership –
VIP Automotive Group
BDC Service Representative
Full-Time Opportunity: 5 Day Work Week
Monday – Friday
Addresses online inquiries from consumers, ensuring the dealership achieves its highest profit potential on Internet sales, adhering to dealership standards.
Effectively communicates with customers and prospects using their preferred method, whether it's phone or email.
Possesses comprehensive knowledge of all dealership products and services.
Guides customers to relevant product information resources, including online sources.
Understands the mindset of customers and employs strategies to encourage them to visit the service center for a proper vehicle service/maintaince/repair and to finalize the transaction.
Answer incoming service appointment calls.
Make outbound cold calls for various marketing points (ex: NYS Inspection, first service, Recalls, next service, missed appointments)
Manufacturer Training
To excel in this role, candidates must perform each essential duty satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.
Full-time
00 per hour plus Bonus Plan
Medical and Dental Insurance
~401(k) Retirement Plan
~ Employee Discounts on Vehicle Purchases, Parts, and Service
~ Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
~ Professional Development Assistance
~ Retirement Plan
Monday to Friday
18-18 Hourly Wage
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