PATIENT ACCESS SPECIALIST

4 weeks ago


Jupiter FL USA, United States Jupiter Medical Center Full time
Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education:
  • High School Graduate or Equivalent

Experience / Qualifications
  • Experience required in using EMR systems, insurance verification, eligibility, and electronic billing.
  • Requires general and specific knowledge of health insurance plans and interpretation of health insurance benefits.
  • Ability to maintain confidentiality.
  • Experience in a customer support role.
  • Medical terminology knowledge.
  • Proficient skills in computer applications such as Microsoft Office.
  • Ability to set priorities and manage time effectively.
  • Flexible, service oriented, and dedicated.
  • Exceptional communication skills both verbally and in writing.
  • Superior organizational skills, attention to detail, and able to multi-task.
  • Strong interpersonal skills, listening and ability to carefully follow directions.

Position Summary

The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence.

The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration.
  • Performing insurance verification, data collection and documentation.
  • Determine medical necessity for services based on established medical criteria.
  • Identifying patient financial responsibilities and collecting applicable monies.
  • Acting as liaison to all internal and external customers to facilitate access to hospital services.
  • Secures all necessary documentation to register the patient's visit.
  • Performs other duties as assigned.


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