Project Specialist, Provider Education

2 weeks ago

New York NY US Healthfirst Full time

The Project Specialists will assist with managing provider education activities and events that advance the Healthfirst mission and vision. This position includes project management responsibilities to ensure day-to-day operations run smoothly and collaboratively work with multiple internal and external stakeholders.

  • Manages and organizes logistics for educational activities by working closely with internal Healthfirst departments and external stakeholders.
  • Monitors, reviews, and creates Delivery System Engagement processes and protocols to identify opportunities and issues that should be addressed
  • Monitors initiative progress, and requirements by working collaboratively with key stakeholders and communicate project and initiative goals, objectives, and responsibilities to partners for provider education events
  • Tracks all projects and initiatives focused on terms of scope and deliverable management and project timelines supporting provider education and other initiatives
  • Assists in resolving provider complaints escalated by internal and external business partners as needed
  • Ensures effective communications amongst cross-functional teams (including scheduling meetings and follow-ups, and managing weekly and/or monthly reports)
  • Additional duties as necessary

Minimum Qualifications:

  • Bachelor's degree from an accredited institution
  • Direct experience working with managed care operations and/or health plans
  • Strong communication and presentation skills
  • Ability to take initiative and work independently
  • Excellent organizational and problem-solving skills

Preferred Qualifications:

  • Master's degree from an accredited institution
  • Cross functional experience in working as a liaison to internal and external partners
  • Experience in developing and delivering educational programs, preferably for clinical and office staff
  • Ability to work collaboratively, confidently, and influentially with various levels of stakeholders (internally and externally)
  • Strong problem-solving capabilities

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not , or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range:

Greater New York City Area (NY, NJ, CT residents): $67,200 - $97,155All Other Locations (within approved locations): $59,800 - $88,910
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.

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