Supervisor Customer Service

Found in: Careerbuilder One Red US C2 - 2 weeks ago


Irving TX United States Christus Health Full time

Supervises, trains, and motivates staff in a manner that optimizes Associate satisfaction scores as well as customer satisfaction ratings. Work closely with Shared Services, WFM team, Executive Compensation, and Accounting Departments ensuring that all components of Payroll processing are completed in an accurate, timely, and professional manner. Ensures that records are maintained in a form consistent with compliance, and internal and external audit requirements.
Accomplishes payroll human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; planning, monitoring, appraising job contributions; adhering to policies and procedures.
Resolves problems related to Payroll processing; Works closely with Shared Service, WFM team, and Executive Compensation and Benefits Departments to provide a seamless process for resolving payroll-related issues.
Ensure Payroll processing is processed in a manner that provides time verification; Balances payroll accounts by auditing information; works with Accounting to ensure journal entries arising from Payroll processing are made accurately.
Determines payroll liabilities by reviewing federal and state income and social security tax information, 403b transfer and direct deposits, wage assignments, and garnishments.
Ensures that Payroll records are managed in a manner that meets internal and external audit requirements and internal Compliance needs.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Extensive knowledge of Infor Payroll Processing in a multi-state and facility company.
Associates' degree or equivalent experience in Payroll processing required.
7+ years of Payroll experience required in large organizations with multiple locations in various states.
Ability to lead and motivate staff.
Excellent communication and customer service skills.
Understands tax, benefits administration, and general ledger reporting needs.
Is discrete and knows how to manage confidential information professionally.
Full Time
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Work Schedule/Shift
Supervisor Payroll Services
CHRISTUS System Office
Facility
CHRISTUS Irving Corporate Office
FULL TIME


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