Voice Engineer III with Security Clearance
2 weeks ago
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible
for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on
the both unclassified and classified systems. This position is on-site and mission essential. Responsibilities:
● Responsible for implementation and technical support of Cisco Unified Communications
related technologies
● 2nd and 3rd level support of existing systems
● Provide installation, transition, and cutover of components of the systems
● Provide all maintenance and documentation of ground equipment and systems on a
scheduled and unscheduled basis
● Test and Integration
● Gather trend analysis data on systems, and provide input for resource planning
● Provide real-time usable statistics to aid with troubleshooting
● Upgrades to all supported VoIP / UC systems
● Monitoring of Managed Services UC customers via 3rd party network monitoring software
● Review work/installation progress for accuracy, adherence to network design, and
conformance to telecommunications standards
● Perform other Voice technology-related duties as assigned Experience/Skills:
● 5+ years as a Cisco Voice Engineer
● CUCM/Unified Communications
● Cisco Unity
● UCCX Scripting
● Routing/Switching Education:
● BA/BS Certifications:
● IAT II certification required
● CCNP Collaboration Clearance:
● A Secret clearance is required to be considered for the position.
● Must be a US Citizen and pass a background check.
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