Change Manager

2 weeks ago


Dallas, United States HL Solutions LLC Full time

Role : Change Manager / ITSM Manager

Location : Dallas, TX (Onsite)

Duration : 6 Months

Job Description:

Implementing a strategy to support adoption of the change management techniques within the business

Assessing change readiness and identifying key stakeholders

Creating change management plans for projects or change initiatives acknowledging all aspects

of change - analysis, plan, implementation, communication and other associated change considerations.

Developing change management processes and tools to support the integration and engagement

with change management principles.

Preparing impact analyses and evaluation of the actual impact of changes

Analyzing and preparing risk mitigation tactic and processes

Close collaboration with the Projects Managers to integrate change management activities into the

existing project plans

Managing the input and output of the change management reporting systems for projects

Capturing data and defining and measuring success metrics

Consulting and advising project teams on change management

Identifying opportunities and providing expertise to build resilience to change across the organization

Proven in depth change management experience using a variety of change management methodologies

Demonstrated knowledge and experience in change management and communications

Proven experience in working in project teams and implementing a change program of work

Strong verbal and written communication capabilities

Managing risks and resolving challenges that impact change scope, quality, and schedules.

Planning change windows and cycles across portfolios, components

Managing relationships working on interrelated processes

Managing, planning, and negotiating change activities

Initiating and overseeing progressive change processes

Conducting change readiness and milestone reviews

Maintaining change schedules for every core service and ensuring it aligns with major vendors and

there stakeholders

Leading and coordinating checklist and deployment plan execution

Managing the development of deliverables into production environments

Validating change notes (implementation, Back-out, Risk assessment)

Deployment management of deliverables to the test environment particularly guaranteeing that the

external dependent items are available during the test runtime

Must Have:

Extensive project management skills.

Strong analytical skills; problem solving; decision making in complex and ambiguous environment.

Significant experience and understanding of working within complex change programs

Wide exposure to operational, business, and technical issues and their respective needs.

Proven ability to deliver to tight deadlines in complex and stressful environments.

Ability to priorities and negotiate with competing demanding stakeholder requirements.

Proven track-record of strong negotiation and influencing skills with senior stakeholders and technology company account directors

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