Change Manager
2 weeks ago
Role : Change Manager / ITSM Manager
Location : Dallas, TX (Onsite)
Duration : 6 Months
Job Description:
Implementing a strategy to support adoption of the change management techniques within the business
Assessing change readiness and identifying key stakeholders
Creating change management plans for projects or change initiatives acknowledging all aspects
of change - analysis, plan, implementation, communication and other associated change considerations.
Developing change management processes and tools to support the integration and engagement
with change management principles.
Preparing impact analyses and evaluation of the actual impact of changes
Analyzing and preparing risk mitigation tactic and processes
Close collaboration with the Projects Managers to integrate change management activities into the
existing project plans
Managing the input and output of the change management reporting systems for projects
Capturing data and defining and measuring success metrics
Consulting and advising project teams on change management
Identifying opportunities and providing expertise to build resilience to change across the organization
Proven in depth change management experience using a variety of change management methodologies
Demonstrated knowledge and experience in change management and communications
Proven experience in working in project teams and implementing a change program of work
Strong verbal and written communication capabilities
Managing risks and resolving challenges that impact change scope, quality, and schedules.
Planning change windows and cycles across portfolios, components
Managing relationships working on interrelated processes
Managing, planning, and negotiating change activities
Initiating and overseeing progressive change processes
Conducting change readiness and milestone reviews
Maintaining change schedules for every core service and ensuring it aligns with major vendors and
there stakeholders
Leading and coordinating checklist and deployment plan execution
Managing the development of deliverables into production environments
Validating change notes (implementation, Back-out, Risk assessment)
Deployment management of deliverables to the test environment particularly guaranteeing that the
external dependent items are available during the test runtime
Must Have:
Extensive project management skills.
Strong analytical skills; problem solving; decision making in complex and ambiguous environment.
Significant experience and understanding of working within complex change programs
Wide exposure to operational, business, and technical issues and their respective needs.
Proven ability to deliver to tight deadlines in complex and stressful environments.
Ability to priorities and negotiate with competing demanding stakeholder requirements.
Proven track-record of strong negotiation and influencing skills with senior stakeholders and technology company account directors
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