Dynamics Point of Sale

2 weeks ago


Wilmington, United States Arohak Inc Full time

Position Title: Dynamics Point of Sale (POS) Administrator

Job Summary: As a Dynamics POS Administrator, you will be responsible for the implementation, configuration, and maintenance of Microsoft Dynamics Point of Sale systems within our organization. You will collaborate with cross-functional teams to ensure that our POS systems meet the needs of our retail operations while providing technical support and training to end-users.

Responsibilities:

  • Implement and configure Microsoft Dynamics Point of Sale systems to meet the requirements of our retail operations.
  • Customize POS software settings, menus, and workflows based on business needs and user feedback.
  • Manage user accounts, permissions, and security settings within the Dynamics POS environment.
  • Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
  • Coordinate with vendors and IT support teams to resolve hardware and software issues related to POS systems.
  • Conduct regular system updates, patches, and upgrades to ensure compliance with security standards and software enhancements.
  • Provide training and technical support to end-users, including store staff and management, on POS system usage and troubleshooting procedures.
  • Develop and maintain documentation, training materials, and standard operating procedures for POS system administration and usage.
  • Stay informed about industry trends, best practices, and new features in Microsoft Dynamics POS software.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience working with Microsoft Dynamics Point of Sale systems or similar retail management software.
  • Strong technical proficiency in POS system administration, configuration, and troubleshooting.
  • Excellent communication skills with the ability to collaborate across departments and provide training and support to end-users.
  • Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced retail environment.
  • Ability to work independently and as part of a team, with a customer-focused approach to problem-solving.
  • Familiarity with retail operations, including sales transactions, inventory management, and customer service processes.
  • Certifications in Microsoft Dynamics POS or related technologies are a plus.


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