System Administrator, Level 1 with Security Clearance

4 weeks ago


Annapolis Junction, United States Independent Software Full time
What you will be doing As a System Administrator, Level 1, you will be responsible for technical support and troubleshooting to network desktop, and /or systems hardware and software. Requirements: * Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
* Provide remote support access through desktop mirroring and other remote access applications for worldwide sites
* Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure
* May coach and provide guidance to less-experienced professionals
* Must be available to work the following shifts: 2pm-10pm Mon-Fri Shift or 3pm-11pm Mon-Fri Shift
* Must be able to train Mon-Fri 6am-2pm for approximately the first 2-4 months
Experience and Education: High School or GED and 10 years experience or a Bachelors degree and 5 years of experience. Certification: IAT Level 1 certificate is required within 6 months of start date Clearance Required: Must possess an active TS/SCI with Polygraph security clearance to be considered for this role. Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

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