Program Manager

2 weeks ago


Katy, United States TechHuman Full time

We are seeking a skilled and experienced Program Manager to lead the implementation of a Customer Data Platform (CDP), specifically Treasure Data, within our established retail/ecommerce client's environment. The ideal candidate will have a proven track record in managing complex projects, strong leadership skills, and a deep understanding of CDPs and their integration within retail and ecommerce settings.

Responsibilities:

  • Lead the end-to-end implementation of Treasure Data CDP, ensuring alignment with business goals and objectives.
  • Collaborate with cross-functional teams, including marketing, IT, and data analytics, to define project scope, timelines, and deliverables.
  • Develop and manage project plans, budgets, and resources to ensure successful implementation and delivery of the CDP solution.
  • Coordinate with external vendors and partners to integrate Treasure Data CDP with existing systems and applications.
  • Provide regular updates and reports to stakeholders on project progress, risks, and issues, and escalate as needed.

Skillset:

  • 5+ years of experience in program management, with a focus on implementing Customer Data Platforms (CDPs) in retail / ecommerce environments.
  • Strong understanding of CDPs - Treasure Data preferred
  • Proven track record in managing complex projects, including planning, execution, and monitoring.
  • Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Experience working with external vendors and partners to integrate CDPs with existing systems and applications.
  • Knowledge of data governance and security best practices, as well as relevant regulations (e.g., GDPR, CCPA).


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