Network-NIPR/SIPR/UC/VTC (Junior) with Security Clearance
4 weeks ago
• Active Top Secret Security Clearance (DOD)
• Must have a current Security+ certification. • Must have a current CCNA certification. • Previous experience in network engineering, NOC, or other related fields. • Three (3) plus years’ experience in a NOC environment or network engineer role.
• ETMS, Remedy / JIRA (or other) ticketing system experience
• Experience with network monitoring and analysis tools.
• Ability to build rapport with clients.
• Strong troubleshooting skills • Positive and professional demeanor Requirements: • Responding and performing Tier II triage of the network alarms and customer reported issues.
• Create customer trouble tickets on outages identified via network management systems and tools.
• In depth troubleshooting knowledge utilizing CLI to restore downed network devices
• Test and isolate physical level issues.
• Telco Local Loop and customer in-house wiring
• Test and repair hardware/software/configuration issues in the customer WAN/LAN environment.
• Coordinate vendor dispatches for repair at customer premises.
• Proactive Monitoring of networks management tools to identify network anomalies and faults within the network.
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