Sr. Network Security Lead
3 weeks ago
The L4 would be leading the implementation, design & Level 4 support for steady state team.
Candidate should have in depth experience in handling complex Network Security design & implementation.
Candidate should be strong in understanding SLA, KPI, PI, Reporting requirements. Design, Implement & manage solution to meet the contract requirements.
Skills Required (13 -18 Years of experience in Network Security)
• Skill Required- Network Security, Service Management.
• Primary Skill- Firewalls, IDS/IPS, Proxy, VPN, URL filtering
• Secondary Skill- Proxy & Webgateway, Routing, Switching & Remote Access.
• Desired CertificationCISSP, CISM.
• Thorough understanding on Network Security technologies - and strong knowledge in TCP/IP routing & switching.
• Strong Leadership skills.
• Excellent documentation skill (Architecture diagram, flow creation)
• Proactive in engaging with customers and other internal teams.
• Develop resolutions to complex problems that require the frequent use of creativity.
• High level of initiative, drive, motivation, leadership, problem solving, communication, collaboration, creativity, Customer service, quality awareness, and time management skills
• Expert technical skills in managed security devices
• Knowledge on ITIL process.
Responsibilities
• Overall Service management for projects.
• Governance of day-to-day Service deliverables (SLA/KPI/ITSM Queue Management/ Health Monitoring).
• ccountable for all account level updates / early warning on any customer escalation, dissatisfaction to internal leadership.
• Identify areas of improvement and track them to closure.
• Review the agreed customer reports for accuracy before the same is distributed to customers.
• The ability to work in a shift work environment (7x24x365)
Soft Skills
• Shall have good verbal/written communication skills.
• Should be willing to work in 24x7 environments.
• Candidate should carry continual system improvement mind-set and able to demonstrate in work.
• Client facing technical analysis report and presentation skills.
• Excellent written and spoken fluency in English.
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