Lead Operations Engineer with Security Clearance
2 weeks ago
* Minimum 12 years of specific, increasingly responsible for required experience below: * Required experience: * The customer requires that the Lead Operations Engineer has the following qualifications: * One DoD 8570.01-M .01 Level II or higher certification (any category or specialty). * Experience providing remote engineering and user support to IT equipment and users in deployed tactical environments. * Demonstrated ability to deliver customer service, communication, and briefings to senior Government personnel. * The customer desires that the Lead Operations Engineer has the qualifications listed below: * Experience directly supporting or serving as a civilian/military tactical intelligence analyst. * Strong Business Acumen - Understands the elements that drive a successful business enterprise; knowledgeable in current and possible future strategies, practices, trends, technology, and information affecting the company. * Agility - Possesses the ability to see the big picture and sees ahead clearly; able to anticipate future consequences and trends accurately and has broad knowledge and perspective; can create competitive breakthrough strategies and plans. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes effective relationships with customers and gains their trust and respect. * Negotiation Skills - Can negotiate skillfully in challenging situations with both internal and external groups; can settle differences with minimal impact; seeks out win-win situations; can be direct and forceful as well as diplomatic; gains trust quickly and has a good sense of timing. * Motivating Others - An effective leader that will generate, inspire, and sustain excitement about customer mission and will ensure all strategic and tactical activities are closely tied to customer's mission and vision. * Strategic - Creates a climate in which people want to do their best; can motivate many kinds of direct reports; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes everyone feel his/her work is important. Holds frequent mentoring and development discussions. * Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; bottom-line oriented, steadfastly pushes self and others for results. * High Ethical Standards - Is seen as a direct, honest individual. Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. * Demonstrated ability for oral and written communication with the highest levels of management. * Demonstrated excellence in planning, directing, and managing IT projects/operations in an organization with 5,000, or more, employees. * Demonstrated successful working knowledge and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced under this contract. * Knowledge of industry accepted standards and best practices related to ITSM and Software Development (Ex. ITIL / Agile) * Knowledge of DFARS and FAR regulations and requirements. * Knowledge of DoD network and system security requirements. * Knowledge of and experience with providing remote engineering and user support to IT equipment and users in deployed tactical environments. * Knowledge of networking and network-based software applications. * Demonstrated experience in DoD and/or IC environments. * Previous supervisory, leadership, or mentoring experience with demonstrated ability to lead, coach, inspire, and develop teammates toward achieving desired goals and outcomes. * Highly developed written and verbal communication skills. * Ability to multitask and work effectively, independently, and in teams, ensuring timely completion of assignments and meeting established quality standards. * Superior interpersonal skills, including the ability to interact in a professional manner with government officials, and teammates during periods of high stress and tight deadlines. * An executive presence with the highest ethical standards, good presentation skills and the ability to make things happen in an environment of continual change and rapid growth. * Education - Bachelor's degree required; Master's degree preferred. * Clearance Level - TS/SCI * Certifications Required - IAM L2 (CAP, CASP+, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP) Overview We are seeking a Lead Operations Engineer to join our team supporting a Department of Defense (DoD) customer in Reston, VA. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here . By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information COMPETENCIES * Establish Focus * Change Management * Develop Others * Oral Communication * Written Communication * Interpersonal Awareness * Build Relationships * Analytical Thinking * Conceptual Thinking * Strategic Thinking * Technical Expertise * Initiative * Foster Innovation * Results Oriented * Teamwork * Customer Service WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Resto
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