Desktop Support Engineer

2 weeks ago


Reno, United States R4 Solutions Inc. Full time

Job Description:-

 

  • Hands on experience as deskside/Onsite support/local IT engineer.
  • Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
  • Knowledge of Network  Equipments/Devices
  • Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
  • Strong desktop support knowledge including hardware, software, and networking concepts
  • To take ownership of user problems and be proactive when dealing with user issues
  • Respond to enquiries from staff and help them resolve any hardware or software problems
  • Maintain a log of any software or hardware problems detected
  • Support users in the use of Computer equipment by providing necessary training and advice
  • Administer Hardware maintenance for all desktop IT equipment

 

Skills / Attributes Required

- Relevant Desktop Support experience within a commercial environment

- Good knowledge of Windows 2003 / 2008 Server

- Strong knowledge of Windows XP / Vista / Windows 7

- A thorough knowledge of MS Office Suite

- Excellent telephone manner and good communication skills

Desktop Support Engineer

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