Help Desk Specialist with Security Clearance
2 weeks ago
* Experience with Incident management, Problem management, Knowledge management.
* Ability to follow established protocols and procedures, and apply industry best practices.
* Communicate clearly, both orally and in writing, in English.
* Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
* Coordinate with the appropriate management levels, as required by applicable policies or procedures.
* Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
* Experience providing scheduled and ad-hoc technical presentations to various audiences.
* Experience in conducting training for IT applications.
* Ability to synthesize and evaluate information from a variety of sources, to prepare documents or provide insight with which the COR or PM can make timely and accurate decisions.
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Help Desk Specialist
3 weeks ago
San Antonio, United States B.E.A.T. LLC. Full timeJob Title: Help Desk Specialist Location: San Antonio, TX Clearance: Secret Certification: CompTIA Security+ Four years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures, and apply industry...
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Help Desk Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search Full timeJob Details Help Desk Specialist - Top Secret SCI Required Onsite - San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the...
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San Antonio, United States Cherokee Federal Full timeHelp Desk Coordinator Intermediate ***This position requires an active Secret clearance*** Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately, while more...
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Help Desk Technician with Security Clearance
2 weeks ago
San Diego, United States Equiliem Full timeOur client is looking for an IT Help Desk Technician for the Naval Health Research Center in San Diego, CA! *Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance* Tasks:• Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination...
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Help Desk Engineer
3 weeks ago
San Antonio, United States Gridiron IT Full timeGridIron IT is seeking multiple NOC Specialist local to San Antonio, TX.Clearance: Top Secret (SCI Eligible)PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk) problem...
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IT - Help Desk Specialist
13 hours ago
San Antonio, United States Capitol Home Health - ClinicalField Full timeJob DescriptionJob DescriptionWHY JOIN US?Capitol Home Healthis a family-owned and operated healthcare agency that is proud to serve Central Texas. We have offices in Austin, Temple and San Antonio. We have earned the ACHC accreditation, the gold star standard in the healthcare industry, demonstrating that quality patient care is the core value of our...
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Help Desk Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search Full timeHelp Desk Specialist - Top Secret SCI RequiredOnsite - San Antonio, TXWe are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk....
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Help Desk Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search Full timeHelp Desk Specialist - Top Secret SCI RequiredOnsite - San Antonio, TXWe are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk....
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Help Desk Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search Full timeHelp Desk Specialist - Top Secret SCI Required Onsite - San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk....
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Help Desk Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search Full timeHelp Desk Specialist - Top Secret SCI RequiredOnsite - San Antonio, TXWe are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk....
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Help Desk Specialist
6 days ago
San Antonio, Texas, United States ASM Research Full timeJob DescriptionSupports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures...
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Help Desk Coordinator Intermediate
1 month ago
San Antonio, United States Cherokee Nation Businesses Full timeJob DescriptionHelp Desk Coordinator Intermediate***This position requires an active Secret clearance*** Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately,...
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Help Desk Coordinator Intermediate
2 months ago
San Antonio, United States Cherokee Nation Businesses Full timeHelp Desk Coordinator Intermediate This position requires an active Secret clearance Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately, while...
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IT Service Desk Analyst with Security Clearance
2 weeks ago
San Diego, United States SAIC Full timeDescription SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This position is located in San Diego, CA and is therefore open to candidates local to the area only. NOTE: * Weekends and Holidays possible based on client needs Job Duties and...
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System Administrator with Security Clearance
2 weeks ago
San Antonio, United States Adventure Technology Services Full timeAdventure Technology Services is a small IT contractor headquartered in Hanover, MD that provides high level solutions to Federal Government customers and are always looking for high-quality professionals to join our team. We provide competitive benefits and compensation packages including 8% 401(k) match, 160hrs PTO, tuition assistance, and professional...
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San Antonio, United States Aleut Federal LLC Full timeThis role is pending contract award. The Enterprise Service Desk (ESD) Technician provides customer service to 30,000+ AF BlueSCI Enterprise users to ensure account issues are identified and resolved in a timely manner. Responsibilities: * Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting,...
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Tier 1 Help Desk Lead
1 week ago
San Diego, United States SAIC Full timeJob ID: 2407315 **Location**:SAN DIEGO, CA, US **Date Posted**:2024-05-24 **Category**:Information Technology **Subcategory**:Network Engineer **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 10 % of the Time **Minimum Clearance Required**:Secret **Clearance Level Must Be Able to Obtain**:None **Potential for Remote...
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Help Desk Support Specialist
3 weeks ago
San Antonio, United States Motion Recruitment Full timeGrow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...
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Help Desk Support Specialist
3 weeks ago
San Antonio, United States Motion Recruitment Full timeGrow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...
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Help Desk Support Specialist
3 weeks ago
San Antonio, United States Motion Recruitment Full timeGrow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...