Tier 2 Service Desk with Security Clearance
2 months ago
Resolves technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Essential Job Functions:
- Provides first contract and incident resolution to customer with H/W, S/W and application problems. This includes both customer telephone support as well as electronically submitted requests. - Provides Polite and customer friendly service support for problem resolution. - Attempt to resolve as many incidents during your first contact, or at Tier 2. Efficiently escalates to higher Tier III when required. - Documents incidents status and solutions in incident database tools - Possesses current working knowledge of computers, printers, laptops, and common windows applications. - Works through various types of Tier III issues with telephone assist - Provides answers to Frequently Asked Questions or solution to common problems as part of a customer self-help capability. -Flexibility necessary, as shifts very. There will be 1 weekend a month and eligibility to make a shift move after a few months of being in the role (however, this will effect the pay rate at that time). Requirements:
8570 IAT II ( or sec+) certification required to be obtained within 120 days of start date
A+, HDI, ITIL Foundation OR Microsoft 365
-
Network Technician with Security Clearance
4 weeks ago
Co Spgs, United States FootBridge Consulting, LLC Full timeDESCRIPTIONThe job duties of the Tier II Network Technician are as follows: The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.Respond to and resolve incident ticketsDraft and implement standard network change requestsProvide support to Tier III network engineers for incident management and...
-
Co Spgs, United States Recruiters Workforce Full timeAbout the Opportunity: On behalf of our client, we are currently seeking an experienced Cyber Systems Firewall Administrator with advanced knowledge in applying in-depth sustainment support of enterprise network cyber defense capabilities to prevent sophisticated cyber threats and vulnerabilities, or detection of them when prevention fails. The successful...
-
QA Tester with Security Clearance
2 months ago
Co Spgs, United States TEKsystems co Allegis Group Full timeDuration9 month contract-to-hire DescriptionThreat Modeling Quality Analysis Engineer The Threat Modeling Center is responsible for the development and delivery of high-fidelity threat modeling products in support of MDA and MDA’s Ballistic Missile Defense System. The Threat Modeling Center is looking for a Threat Modeling Quality Analyst Engineer to join...
-
USSF Cyber Operations SME with Security Clearance
2 months ago
Co Spgs, United States PatchPlus Consulting Inc Full timeTHE WORK: USSF Cyber Operations SME (Senior Cyber SME)Shape Cyber-Enabled Space Operations in the United States Space Force (USSF)! Collaborate with USSF/SpOC headquarters and subordinate units as part of the Space Delta 6 S3/5/7 staff to develop and implement new organizational, operational and weapon system constructs that support Cyber-Enabled Space...
-
Service Asset
2 months ago
Colo Spgs, United States TEKsystems co Allegis Group Full time**** Required to have an Active DOD Secret Clearance with the ability to obtain a Top Secret/SCI clearance.**** Description: • Works independently as the sole SACM Software (SW) POC, with little oversight to achieve day-to-day objectives by providing all activities related to current and new SW requested to be added to the Configuration Management Database...
-
Field Engineer
4 weeks ago
Co Spgs, United States Experis Full timeOne of our premier clients in Colorado Springs is seeking a Field Engineer - Account Support for their growing team! This role MUST be filled by someone with an Active T/S clearance per our client! job scope:As an Account Support Field Engineer, you will be responsible for resolving hardware and software infrastructure (servers, network, security, etc.)...
-
Service Desk Analyst II
2 weeks ago
Denver Corp, CO, United States Flexential Full timeJob Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...
-
Service Desk Analyst II
3 weeks ago
Denver Corp, CO, United States Flexential Full timeJob Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...
-
Service Desk Analyst II
1 week ago
Denver Corp, CO, United States Flexential Full timeJob Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...
-
Service Desk Analyst II
1 week ago
Denver Corp, CO, United States Flexential Full timeJob Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...
-
Target Analyst Reporter
2 months ago
Colorado Spgs, United States MultiLingual Solutions Inc. Full timeMultiLingual Solutions, Inc. (MLS) provides full-spectrum linguistic, analytical, and training support to the U.S. Military and Intelligence Community, federal civilian agencies, and commercial organizations. With services in over 100 languages and resources in more than 60 countries, MLS specializes in mobilizing the linguistic, technical, and management...
-
Sr. Systems Engineer with Security Clearance
2 months ago
Colorado Spgs, United States BlueHalo Full timePosition DescriptionSr. Systems EngineerLCAT ENGINEER III, Schriever, CO Develop and review missile defense system and threat system MBSE requirements diagrams Develop and review missile defense system and threat system MBSE physical system model diagrams Develop and review missile defense system and threat system MBSE V&V diagrams Lead and facilitate...
-
Cyber Security Engineer(DoD Security Clearance)
1 month ago
Aurora, CO, United States The Computer Merchant, LTD. Full timeJOB TITLE: CYBER SECURITY ENGINEER JOB LOCATION: AURORA, CO WAGE RANGE*: 90.00-95.00 PER HOUR JOB NUMBER: 14258718 REQUIRED EXPERIENCE: Experience with cyber security engineering projects and programs for U.S. Government clients • Typically requires a Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and 5+ years of engineering...
-
Lead Security Officers
3 weeks ago
Littleton, CO, United States Redwire Space Full timeJoin us on our mission to expand humanity’s presence in space. We have a current opportunity for an experienced Lead Program Security Officer located at our facility in Littleton, CO. In this role you will provide oversight of all aspects of security for collateral, Sensitive Compartmented Information (SCI) and Department of Defense (DoD) Special...
-
Cyber Security Engineer
1 month ago
Aurora, CO, United States The Computer Merchant, LTD. Full timeJOB TITLE: CYBER SECURITY ENGINEER JOB LOCATION: AURORA, CO WAGE RANGE*: 90.00-95.00 PER HOUR JOB NUMBER: 14258718 REQUIRED EXPERIENCE: Experience with cyber security engineering projects and programs for U.S. Government clients Typically requires a Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and 5+ years of engineering...
-
Security Service Technician
2 days ago
Westminster, CO, United States Pye-Barker Fire & Safety Full timeMake a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. Position Summary: This position is responsible for servicing, installing, and programming of access controls, video, and security systems. Compensation: $28.00 - $35.00 per hour; depending on experience. ...
-
Linux and Cloud Application Support Specialist
2 weeks ago
Stratmoor Hills, CO, United States General Dynamics Mission Systems Full timeRequires a Bachelor’s or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2 years of job-related experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be...
-
Information Assurance Security Professional
2 weeks ago
Stratmoor Hills, CO, United States General Dynamics Mission Systems Full timeRequires a Bachelor’s degree in Engineering, or a related Science or Mathematics field. Also requires 8 years of job-related experience, or a Master's degree plus 6 years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense TS/SCI with Polygraph security clearance is required at time of hire. Applicants selected will be subject to a...
-
Travel Team Lead
2 days ago
Denver, CO, United States Raytheon Careers Full timeAZ807: RMS AP Bldg 807 1151 East Hermans Road Building 807, Tucson, AZ, 85756 USA Position Role Type: At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. Raytheon Mechanical Engineering (ME) leads in mechanical hardware design, development and...
-
HEALTHCARE SECURITY
4 weeks ago
Clifton, CO 81520, USA, United States Citadel Security USA Full timeWhy Join Our Team?--> Quick Setup for Success: Citadel Security USA provides local training programs and company uniforms, setting you up for success from day one. We'll equip you with the skills and knowledge needed to excel in your role. --> Competitive Pay: Your dedication and contribution will be rewarded with a competitive wage that recognizes your...