Cloud Support Manager

2 weeks ago

Columbus, United States Vaco Technology Full time


Cloud Support Manager

Columbia, South Carolina (remote)

Direct-Hire

Salary range: $80,000 - $100,000 + 10% annual bonus and some equity in the company

Job Description:

As a Cloud & Support Manager, you'll spearhead the cutting-edge realm of cloud infrastructure, orchestrating seamless transitions to cloud-based solutions and optimizing their performance. You'll lead a dynamic team dedicated to delivering top-notch technical support, resolving issues with lightning speed, and fortifying the security of our cloud environments. Collaborating with forward-thinking stakeholders, you'll drive innovation, harnessing the power of the cloud to propel our business to new heights of efficiency and success.

Responsibilities:

  • Lead and oversee the deployment, management, and optimization of cloud infrastructure, ensuring high availability and performance.
  • Manage and motivate technical teams to deliver exceptional support and results, including incident resolution and system maintenance.
  • Implement and maintain IT service management practices and methodologies, such as ITIL, to ensure effective incident, problem, and change management.
  • Develop and enforce security best practices and compliance standards for cloud environments to mitigate risks and protect sensitive data.
  • Collaborate with cross-functional teams and stakeholders to develop strategic plans for leveraging cloud technologies to drive business growth and innovation.
  • Ability to design and implement cloud-based solutions using Azure services to meet organizational objectives.


Qualifications:

  • Proficiency in Microsoft 365 (M365) suite and Azure cloud platform.
  • Strong understanding of Azure architecture, including virtual machines, storage accounts, networking, and security features.
  • Experience managing and optimizing Azure infrastructure to ensure scalability, reliability, and cost-efficiency.
  • Knowledge of Microsoft 365 components such as Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Intune, and Autopilot, including integrations and administration
  • Expertise in Azure Active Directory (AAD) for identity and access management, including single sign-on (SSO) and multi-factor authentication (MFA)
  • Lead and mentor the Help Desk team.
  • Establish and maintain Help Desk procedures and workflows for incident management, problem resolution, and service requests.
  • Monitor Help Desk performance metrics and implement continuous improvement initiatives to enhance efficiency and effectiveness.
  • Proficiency in IT service management practices and methodologies, such as ITIL, to ensure effective incident, problem, and change management.
  • Customer-focused mindset with a commitment to delivering high-quality support services and solutions.
  • Strong leadership skills with a proven track record of managing technical teams to deliver exceptional support and results.
  • Excellent communication skills to collaborate with stakeholders and articulate technical concepts and requirements.
  • Strategic thinking and the ability to develop and execute plans to leverage cloud technologies for business growth and innovation.
  • 5+ years of applicable experience providing help desk and cloud support.

  • Azure Cloud Support Manager $100k

    2 weeks ago

    Columbus, United States Vaco Technology Full time

    As a Cloud & Support Manager, you'll spearhead the cutting-edge realm of cloud infrastructure, orchestrating seamless transitions to cloud-based solutions and optimizing their performance. You'll lead a dynamic team dedicated to delivering top-notch technical support, resolving issues with lightning speed, and fortifying the security of our cloud...

  • Manager, Cloud Infrastructure

    3 days ago

    Columbus, United States NetJets Full time

    Purpose of Position This position is part of the IT Engineering & Architecture team responsible for Software Engineering and Architecture practices across the organization. The role involves working closely with the NetJets Technology, Business Intelligence & Analytics, and Cyber teams to design, develop, maintain, and mature our cloud platform. The scope of...

  • Manager, Cloud Infrastructure

    28 minutes ago

    Columbus, United States NetJets Services, Inc. Full time

    Purpose of Position This position is part of the IT Engineering & Architecture team responsible for Software Engineering and Architecture practices across the organization. The role involves working closely with the NetJets Technology, Business Intelligence & Analytics, and Cyber teams to design, develop, maintain, and mature our cloud platform. The...

  • IT Cloud and Hosting Service Manager

    2 weeks ago

    Columbus, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is partnering with Safelite to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass...

  • IT Cloud and Hosting Service Manager

    3 weeks ago

    Columbus, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is partnering with Safelite to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass...

  • Project Manager with Cloud experience

    3 weeks ago

    Columbus, United States eTeam Full time

    JOB SUMMARY: Client is seeking a highly motivated and experienced Cloud Migration Project Manager to lead our cloud migration initiatives. The ideal candidate will be responsible for managing all aspects of the migration process, including planning, execution, and post-migration optimization. The candidate should have a deep understanding of cloud...

  • Cloud Engineer

    1 month ago

    Columbus, United States ComResource Full time

    Job DescriptionJob DescriptionComResource is looking for a Cloud Engineer.This person will be responsible for supporting and configuring all aspects of the AWS cloud environment including infrastructure, identity management, data, monitoring, alerting, and DevOps functionality. The Cloud Engineer will also be responsible for establishing a go-forward...

  • Cloud Architect

    5 days ago

    Columbus, United States Blackmere Consulting LLC Full time

    Location: Must currently reside in Columbus, OH - Hybrid (3 days on site/2 days remote) Flexibility: Ability to work on-site at least twice a week. Employment Type: Long term contract Citizenship Requirements: Must be a U.S. Citizen Upon selection, these are the checks required: Criminal Background check needed from the age of 18 Drug Test Fingerprint check...

  • Cloud Engineer

    1 week ago

    Columbus, United States Donatos Pizza Full time

    Position Summary The Cloud Engineer will be responsible for supporting and configuring all aspects of Donatos AWS cloud environment including infrastructure, identity management, data, monitoring, alerting, and DevOps functionality. The Cloud Engineer will also be responsible for establishing a go-forward strategy for new and innovative cloud opportunities,...

  • Cloud Architect

    7 days ago

    Columbus, United States Blackmere Talent Acquisition Full time

    Job DescriptionJob DescriptionLocation: Must currently reside in Columbus, OH - Hybrid (3 days on site/2 days remote)Flexibility: Ability to work on-site at least twice a week.Employment Type: Long term contractCitizenship Requirements: Must be a U.S. CitizenUpon selection, these are the checks required:Criminal Background check needed from the age of 18Drug...

  • Cloud Engineer

    1 month ago

    Columbus, United States Manifest Solutions Full time

    Job DescriptionJob DescriptionManifest Solutions is currently seeking a Cloud Engineer for a hybrid position in Columbus, OH.Administer and optimize all existing cloud-based ecommerce daily operations, ensuring a secure and reliable environment for our customers and franchise partners. Implement and maintain comprehensive monitoring of the environment and...

  • Cloud Engineer

    1 month ago

    Columbus, United States Manifest Solutions Full time

    Job DescriptionJob DescriptionManifest Solutions is currently seeking a Cloud Engineer for a hybrid position in Columbus, OH.NO C2CAdminister and optimize all existing cloud-based ecommerce daily operations, ensuring a secure and reliable environment for our customers and franchise partners.Implement and maintain comprehensive monitoring of the environment...

  • Cloud Architect/ Engineer

    2 weeks ago

    Columbus, United States Infinite Computer Solutions (ICS) Full time

    We're seeking a Cloud Architect/ Engineer for one of our direct clients. Please review the below job Description and revert with your interest for the same. Job details:Role: Cloud Architect/ EngineerLocation: Columbus, OH - Hybrid (3 days on site now / 2 days remote)Long term contract Job description:Cloud Architecture, Solutions, & Engineering:...

  • Cloud Data Engineer

    2 weeks ago

    Columbus, United States AA2IT Full time

    Job Summary We are looking for an experience Cloud Data Engineer for an automotive manufacturing company in Columbus, OH. The ideal candidate will have at least 2 years of experience with ETL and Data Modeling on an AWS Cloud platform. The Cloud Data Engineer will be responsible for developing, expanding, and optimizing our data pipeline architecture, as...

  • Cloud Architect

    2 weeks ago

    Columbus, United States Decision Six Inc. Full time

    Cloud Architecture, Solutions, & Engineering: Responsible for designing and developing cloud solutions in collaboration with agency cloud engineers; Acts as a subject matter expert on cloud architecture and services for a particular cloud providerLeads cloud architects and engineers with regards to architecture and technical implementationCollaborates with...

  • Cloud Data Engineer

    1 month ago

    Columbus, United States Revel IT Full time

    Our Columbus, Ohio client has a contract opportunity for a Cloud Data Engineer who will be responsible for developing, expanding, and optimizing our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams.On-site 2-3 days/week in Columbus, Ohio.NO THIRD PARTIES! Candidates MUST be on our W2 payroll. Position...

  • Cloud Data Engineer

    1 month ago

    Columbus, United States Revel IT Full time

    Our Columbus, Ohio client has a contract opportunity for a Cloud Data Engineer who will be responsible for developing, expanding, and optimizing our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams.On-site 2-3 days/week in Columbus, Ohio.NO THIRD PARTIES! Candidates MUST be on our W2 payroll. Position...

  • Cloud Data Engineer

    1 month ago

    Columbus, United States Revel IT Full time

    Our Columbus, Ohio client has a contract opportunity for a Cloud Data Engineer who will be responsible for developing, expanding, and optimizing our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams.On-site 2-3 days/week in Columbus, Ohio.NO THIRD PARTIES! Candidates MUST be on our W2 payroll. Position...

  • Azure Cloud Architect

    3 weeks ago

    Columbus, United States Diverse Lynx Full time

    Azure Cloud Architect in Columbus IN, USA. This is a contract Role. Day1 Onsite Below is the JD: Deep understanding of Microsoft Azure services and cloud architecture. Responsible for designing, deploying and managing applications on Azure platform. Lead cloud adoption, develop strategies and implement cloud architecture. Creating high level architecture...

  • Cloud Architect

    1 week ago

    Columbus, United States Resource Informatics Group Full time

    Cloud ArchitectDuration: 6+ Months - Contract to HireLocation: Remote The position will allow the flexibility to work 100% remotely in St. Louis, MO; Columbus, OH; Jacksonville, FL or Greenville, SC The Cloud Architect is responsible for establishing and overseeing the company's cloud strategy including: developing and driving cloud adoption plans, cloud...