Cloud Operations Lead

2 weeks ago


Dallas, United States Skill On Tap Full time
Responsibilities:
  • Provide hands-on leadership to their respective team(s) to execute assigned delivery tasks
  • Mentor, coach and motivate team members
  • Own, supervise, manage, prioritize and communicate Day-2-Day tasking and schedule
  • Ensure GitLab is updated daily and accurately for agile tracking and team velocity
  • Report on status, risks, issues and blockers with program leadership (Technology, Processes, People)
  • Convey best practices, ideas, guidance and give recommendations to achieve milestones within scheduled timeframes
  • Ensure quality deliverables and outputs from team members
  • Support TEMs and weekly client-facing meetings involving your areas of expertise and communicate status
  • Stay abreast of relevant technologies and processes to best optimize teams
  • Act as the point-of-contact/liaison with other teams when those teams have questions about an area that your team owns
  • Capture feedback from team members to continuously improve
Here's what you need:
  • Bachelor's Degree, or 4+ years of experience as a System Administrator/Technician or Cloud Engineer/Technician or Software Developer may be substituted for a degree
  • 3 years of experience leading an IT support team
  • 5 years of additional experience working in an IT team
  • 2 years of experience with Linux servers
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