System Admin with Security Clearance
3 weeks ago
Title: System Admin Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation's toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don't look any further than Cornerstone Defense. Responsibilities include, but are not limited to: Assist customers (end users) with application installations, resolving queries via our desktop support solutions, and escalating serious issues to the software development team. Provide customers with software support via written or verbal communications, including chat function, emails, and calls. Help users understand the application workflow and what user roles can perform various functions at various stages. Troubleshoot software issues by asking customers targeted questions, provide customers with step-by-step guidance to resolve their issues and follow up on technical queries to provide prompt feedback and resolutions while also obtaining the details of their query so our developers can adapt and learn from the exchange with the customer. Prioritize customer queries and escalating more complex issues to the appropriate Product Manager to assign Tier 2/Tier 3 support. Document potential bugs and monitoring performance metrics. Relay application functionality feedback from customers to Software Developers and Data Engineers. Compile software instruction manuals and useful software support resources. Participate in the change management process, including reviewing Change Requests and assisting the Software Development Manager, Branch Chief and Program Management in the assessment of security impact, customer experience, level of effort for developers and lead time to deliver any proposed changes. Monitor system recovery processes to ensure security features and functions are properly restored and functioning correctly following an outage. Work with project teams responsible for engineering and packaging releases to integrate within the customers production software environment. Basic Qualifications: 2+ years of experience providing technology support to customers in a fast-paced setting Experience supporting end users Experience using different database tools to store and retrieve information and documents Ability to prioritize and diagnose software or application problems Ability to relay important application and customer end users experience feedback to Software Developers and Product Owners Ability to document work processes to include flowcharts and SOP (Standard Operating Procedures), Quick Start Guides and training materials and to monitor performance metrics Ability to proficiently document processes and monitor performance metrics Active TS/SCI with Polygraph clearance Preferred Qualifications: Experience in resolving customer IT queries Experience working with JIRA to create tickets and move them through workflow process Experience working with Confluence. to create and update content Knowledge of how software, hardware, and network configurations operate together to support customers Experience in Software Development Experience with supporting the technical direction, and training practices of experienced Support Engineering staff (Tier 1 and Tier 2 Level Service Desk) Experience with security efforts related to modern Windows, Linux, UNIX, Cisco, SQL or Oracle databases, and virtualized systems Experience with assembling "Quick Start Guides" for customized software applications Experience implementing testing strategies and documenting results Experience providing customized training packages for select end user groups Experience creating and updating various forms of training materials Experience creating "how to" content via user guides and/or short videos Bachelors degree in computer science, information technology, or similar technical field of study Ability to quickly learn how to use JIRA to create service tickets and move them through the workflow process Ability to quickly learn how to use Confluence to create and update content Ability to demonstrate effective questioning and listening skills to clearly identify the users needs Ability to demonstrate effective written and verbal communication skills
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System Admin Support with Security Clearance
4 weeks ago
Herndon, United States Acclaim Technical Services Full timeStatus: Funded SYSTEM ADMIN SUPPORT: The Sponsor seeks to build anintegrated enterprise IT support model to drive efficiencies and better address strategic requirements. The development and successful implementation ofthis model requires experience with multiple IT skill sets, includingproject management, systems engineering and architecture,Commercial...
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Herndon, United States Cornerstone Defense Full timeTitle: Cyber Security Systems Engineer Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber...
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Systems Engineer Expert with Security Clearance
4 weeks ago
Herndon, United States Cornerstone Defense Full timeTitle: Systems Engineer Expert Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies....
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Herndon, United States beBee S US Full timeNetwork and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user...
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Herndon, United States Boeing Company Full timeJob Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...
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Herndon, United States IT Partners,Inc Full timeJob DescriptionJob DescriptionNetwork and Computer Systems AdminDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support...
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Lead Network Engineer with Security Clearance
4 weeks ago
Herndon, United States Zachary Piper Solutions Full time**Must have an active Department of Defense Top Secret SCI clearance to be considered for this position**Zachary Piper Solutions is currently seeking a Lead Network Engineer to support the Department of Homeland Security (DHS) in a hands-on environment located in Herndon, VA. Responsibilities for the Lead Engineer include: • Proven ability to work in a...
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Systems Administrator IV
5 days ago
Herndon, United States DAn Solutions, Inc Full timeRequires an existing/active TS/SCI with CI Polygraph - No remote work must work on siteWindows Systems Administrator to support an Intel Community (IC) customer.Work Locations: Herndon, VA (Peraton SCIF), Washington, DC (Govt SCIF), Riverdale, MD (Govt SCIF)Required Qualifications:• TS/SCI clearance adjudication or ability to obtain SCI and pass a poly•...
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Herndon, United States Crimson Phoenix LLC (CPGS) Full timeJob Description This opportunity is supporting the customer's Division level A&A projects which has several Branches within it. The A&A projects are therefore at various levels within the customer organization depending upon which team is responsible for initial development and accreditation vs. long term Operations and Maintenance support. Bachelor's or...
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Herndon, United States DAn Solutions, Inc Full timeRequires an existing/active TS/SCI with CI Polygraph - No remote work must work on sitePosition is contingent, start date October 1, 2024 or afterSeeking Mongo Database Administrator to support an Intel Community (IC) customer.Work Locations: Herndon, VA (Peraton SCIF), Washington, DC (Govt SCIF), Riverdale, MD (Govt SCIF)Required Qualifications:• TS/SCI...
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Mobile Systems Security Researcher
4 weeks ago
Herndon, United States Two Six Technologies Full timeOverview of OpportunityTwo Six Technologies is seeking a Mobile Systems Security Researcher to support our growing team. The candidate will join a team of vulnerability researchers, reverse engineers, and exploit developers to perform advanced security research on applications and operating systems on mobile devices. Ideal candidates will understand the...
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Herndon, United States Cornerstone Defense Full timeTitle: Information Systems Security Engineer Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our...
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Herndon, United States Cornerstone Defense Full timeTitle: Information Systems Security Engineer Location: Herndon, Virginia *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually...
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Senior Systems Admin with Security Clearance
4 weeks ago
Herndon, United States Cognito Cyber Group Full timeCognito Cyber Group is seeking an Immediate fill for a Senior Systems Administrator /Help Desk Specialist to provide Tier 1-3 level support. The successful candidate will be a self-motivated, independent worker who can also work in, and contribute to, a team environment. The candidate will be part of a team that supports the hardware and software...
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Systems Administrator with Security Clearance
4 weeks ago
Herndon, United States Cornerstone Defense Full timeTitle: Systems Administrator Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on...
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Systems Engineer with Security Clearance
4 weeks ago
Herndon, United States Cornerstone Defense Full timeTitle: Systems Engineer Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on...
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Herndon, United States Cornerstone Defense Full timeTitle: Information Systems Security Engineer Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our...
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System Administrator
3 weeks ago
Herndon, United States Two Six Technologies Full timeTwo Six Technologies is growing, and we are looking for a Systems Administrator to support our Corporate team. You will be responsible for assisting the Information System Security Manager in ensuring compliance for assigned classified programs. The ideal candidate is one who is eager to learn and adapt to new challenges in a fast-paced and growing...
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Systems Engineer with Security Clearance
5 days ago
Herndon, United States North Point Technology, LLC Full time***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking for a Systems Engineer to support a critical mission out of Herndon, VA . Regular on-call support, outside of 6 am- 6 pm, is required for this position and requires the ability to physically access the Herndon...
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Herndon, United States Verigent, LLC Full timeJob Title: Information Systems Security Engineer (ISSE)Location: Herndon, VA (100% onsite)Duration: Permanent, Direct HireSalary: $155-165,000 (negotiable/higher based on experience) Summary:Verigent's client is seeking an Information Systems Security Engineer to join a data warehouse and business intelligence (BI) development team supporting our federal...
