Enterprise Systems Engineer

2 weeks ago

Philadelphia, United States firstPRO, Inc Full time

The Senior Enterprise Systems Engineer will play a pivotal role in the Enterprise Systems team, which manages the company s enterprise applications and endpoint management. This position focuses on enterprise applications, particularly the company s document management and case management systems.

Responsibilities:

  • Configure, deploy, and administer both on-premise and cloud-based enterprise applications.
  • Serve as a subject matter expert on several enterprise legal applications.
  • Maintain and support the company s document management system, including ancillary systems such as email filing servers, full-text indexes, and web servers.
  • Ensure the maintenance and operational support of all critical companies-wide applications, including conflicts, docketing, time entry, and financial systems.
  • Contribute to the development of a zero-touch workstation build using Intune, MS Configuration Manager, Group Policy, and Microsoft Intune.
  • Develop, manage, and maintain documentation and change control procedures to ensure proper system security and operations.
  • Participate in companies-wide IT projects, system designs, and procurement/outsourcing plans, ensuring compliance with IT best practices, standards, and current architectural plans.
  • Develop and execute test plans to validate performance, security, scalability, and recoverability.
  • Provide third-level end-user support for enterprise systems and associated software.
  • Mentor and train technical staff in new technologies and promote architectural concepts.
  • Recommend, schedule, and assist in the execution of upgrades, migrations, and break/fix tasks.

Requirements:

  • Bachelor s degree
  • At least 5 years of experience with information systems, including needs analysis, planning, design, implementation, and maintenance.
  • At least 5 years of configuration management experience using enterprise tools for an organization with 1,000 or more users.
  • Experience with Microsoft SCCM, MECM, Intune, or similar applications for OS image management and application deployment.
  • Proven experience in maintaining and supporting enterprise application systems.
  • Ability to effectively prioritize a wide range of tasks.
  • Experience configuring and maintaining user and computer Group Policy objects.
  • Proficiency in the following technologies:
    • PowerShell/Windows Scripting
    • Office Add-in architecture and configuration
    • Windows Server Services (IIS/SQL Server)
    • SSO Technologies (SAML, OpenId Connect)
    • Active Directory architecture (LDAP, DNS, OU structures)
    • Life Cycle management/patch management

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