Sr. Enterprise Systems Engineer

2 weeks ago

Philadelphia, United States Insight Global Full time

The Senior Enterprise Systems Engineer will be a senior member of the firm’s Enterprise Systems team which is responsible for the firm’s enterprise applications and endpoint management. This role will have a focus on enterprise applications, including the firm’s document management and case management systems.


Responsibilities:

  • Configure, deploy, and administer on premise and cloud-based enterprise applications
  • Be a subject matter expert on a number of enterprise legal applications
  • Maintain the firm’s document management system. This include all ancillary systems such as e-mail filing servers, full text indexes, web servers etc.
  • Responsible for the maintenance and operational support for all firm-wide critical applications including conflicts, docketing, time entry and the financial system
  • Contribute to a ‘zero-touch’ workstation build utilizing Intune, MS Configuration Manager, and Group Policy, and Microsoft Intune
  • Develop, manage, and maintain application documentation and change control procedures for proper system security and operations
  • Participate in firm wide IT projects, systems designs, and procurement/outsourcing plans for compliance with IT best practices, standards and current architectural plans
  • Develop and execute test plans to validate performance, security, scalability and recoverability
  • Provides 3rd level end user support for enterprise systems and associated software
  • Mentors, instructs and otherwise develops technical staff in areas of new technology and promotes architectural concepts
  • Recommend, schedule, and assist in the execution of upgrades, migrations and break/fix


Requirements:

  • Bachelor's degree strongly preferred
  • 5+ years of experience with information systems including needs analysis, planning, design, implementation, and maintenance
  • 5+ years of configuration management experience using enterprise tools for an organization of 1000 or more users
  • Experience using Microsoft SCCM, MECM, Intune or similar application to manage an OS image and deploy applications
  • Experience maintaining and supporting enterprise application systems
  • Must be able to effectively prioritize a wide arrange of tasks
  • Configure and maintain users’ and computers’ Group Policy objects
  • Understanding of the following technologies:
  • PowerShell/Windows Scripting
  • Office Add-in architecture and configuration
  • Windows Server Services as applied to applications (IIS/SQL Server)
  • SSO Technologies (SAML, OpenId Connect)
  • Active Directory architecture including LDAP, DNS, OU structures
  • Life Cycle management/patch management
  • Strong written and verbal communication skills


We take a product from the vendor and see it through the entire delivery process.

  • Requirements gathering,
  • Build design
  • implementation
  • Go live
  • Upgrades
  • support
  • sun setting
  • replacement
  • and so on


This person will need to be well rounded in understanding a wide variety of technologies and be able to successfully navigate through all the steps above and take ownership of that entire process while working with many different teams.

The "application" can be as simple as word plug-in or as complicated as our Document Management platform with dozens of servers dealing with many different workloads within the application.

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