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Veterinary Assistant

2 months ago

Wilmington, United States Heartland Veterinary Partners LLC Full time

About The Sound Cat Veterinary Hospital 

The Sound Cat Veterinary Hospital offers full-service feline healthcare, boarding facility, and adoption center offering reliable, high-quality care for your feline companion.  At The Sound Cat Veterinary Hospital, we are a team of professional and compassionate animal lovers who are dedicated to providing the best possible care for your feline family member. We understand the special bond between humans and animals, and we are here to help you every step of the way. Whether your cat is in need of routine check-ups or emergency surgery, our experienced veterinarians and staff will provide the highest quality of care. We also offer a variety of other services, including boarding, diabetes care, and feline diagnostic services. 

Hours of operation:
Mon–Fri: 8 am to 6 pm
Sat: 8 am to 12 pm
Sun: Closed

Pay range: $15 - $20, depending on experience

 Benefits Offered for our full-time team members

  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Position Purpose
The Veterinary Assistant assists the veterinarians and technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Veterinary Assistant Competencies
  • Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
  • Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
  • Prepare patients for surgery and monitor vital signs of the patient during surgery.
  • Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
  • Take, develop, and maintain radiographs following proper safety procedures.
  • Provide basic animal handling and restrain animals during exams.
  • Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
  • Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
  • Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
  • Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
  • Any other duties as assigned.

Requirements / Qualifications
  • Previous veterinary experience preferred
  • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Practice OSHA safety techniques including proper PPE
  • Basic math and the ability to calculate medication dosages
  • Basic computer skills, familiarity with MS office applications, etc.
  • Strong communication skills to ensure patient safety​​​​​​​