Service Advisor

2 weeks ago

Charlotte, United States Excel Truck Group Full time

Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas.

Excel Truck Group is seeking a Service Advisor to join our Charlotte, NC team.

If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore

Please click Apply or email your information to: etgcharlotte1@workrocket.com

Why join the Excel Truck Group Team:

  • Industry leading pay: Base compensation range starts between $50,000-$75,000 annually based on experience and our team’s monthly performance bonus.
  • Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.
  • Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed
  • Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company
  • Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market.
  • Family-owned - Get to know the owners of the company See how active they are within the organization and how much they care about their employees.
Key Responsibilities:
  • Provide administrative assistance supporting a high-volume Truck Service team.
  • Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO’s). Communicates promptly addresses and resolves customer concerns and service follow-up issues.
  • Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening.
  • Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle.
  • Maintain open communications with our technicians, management team and customers regarding job/repair status changes.
  • Follow up with customers to ensure they are satisfied with the service they received.
  • Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed.
  • May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers.
  • Support our Safety Culture and is committed to our Elite Support principles.
  • Perform all other related duties as assigned to support our dealership and our customer.


All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

  • Automotive Service Advisor

    2 months ago

    Charlotte, United States Pete's Auto Service Full time

    Job DescriptionJob DescriptionThe automotive service advisor will be responsible for overseeing the operations and administration of the daily operations of which include the service department for this repair shop.They will play a crucial role in ensuring that customers' vehicles are serviced, repaired, and maintained efficiently and effectively.Job...

  • Service Advisor Automotive

    1 month ago

    Charlotte, United States Woodie's Auto Service Full time

    Job DescriptionJob DescriptionAre you ready to be a part of a TRUE winning culture?!Woodie's Auto Service is looking for a GREAT Automotive Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a...

  • Service Advisor Automotive

    3 weeks ago

    Charlotte, United States Woodie's Auto Service Full time

    Job DescriptionJob DescriptionAre you ready to be a part of a TRUE winning culture?!Woodie's Auto Service is looking for a GREAT Automotive Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a...

  • Service Advisor Automotive

    3 weeks ago

    Charlotte, United States Woodie's Auto Service Full time

    Job DescriptionJob DescriptionAre you ready to be a part of a TRUE winning culture?!Woodie's Auto Service is looking for a GREAT Automotive Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a...

  • Service Advisor

    1 week ago

    Charlotte, North Carolina, United States Sonic Automotive, Inc. Full time

    Service Advisor Position at XYZ CompanyAs a Service Advisor at XYZ Company, you will play a key role in ensuring the efficiency and profitability of our service department. Your main responsibilities will include maximizing production, managing costs, fostering customer loyalty, nurturing positive employee relationships, achieving sales and profit targets,...

  • Automotive Service Advisor

    3 weeks ago

    Charlotte, United States Capital Ford of Charlotte Full time

    CAPITAL is seeking an Automotive Service Advisor to join our team. As the Service Advisor you will be the primary point of contact for customers requiring automotive maintenance and repair services. Your role will involve assessing customers' vehicle service needs, scheduling appointments, and communicating effectively with the service department to ensure...

  • Service Advisor

    4 weeks ago

    Charlotte, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care: At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice...

  • Service Advisor

    3 weeks ago

    Charlotte, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care: At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice...

  • Field Service Advisor

    7 days ago

    Charlotte, North Carolina, United States Pattons Full time

    About UsEstablished in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors,...

  • Service Advisor

    1 month ago

    Charlotte, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care: At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice...

  • Retail Service Advisor

    1 month ago

    Charlotte, United States The ODP Corporation Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...

  • Service Advisor

    3 weeks ago

    Charlotte, United States Tesla Full time

    Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing...

  • Service Advisor

    2 months ago

    Charlotte, United States Sonic Automotive Full time

    Our Service Advisor is responsible for running an efficient and profitable service department. He/ She will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting Service Advisor, Advisor, Tow, Test Technician, Automotive

  • Member Service Advisor, Charlotte

    4 weeks ago

    Charlotte, United States Local Government Federal Credit Union Full time

    The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of...

  • Member Service Advisor, Charlotte

    1 month ago

    Charlotte, United States Local Government Federal Credit Union Full time

    Description: The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will...

  • Member Service Advisor, Charlotte

    1 week ago

    Charlotte, United States Local Government Federal Credit Union Full time

    The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of...

  • Automotive Service Advisor

    3 weeks ago

    Charlotte, United States Tuffy Tire & Auto 77010 Full time

    **Benefits/Perks** - Paid Holidays - Careers Advancement Opportunities - we are always looking to promote from within! - Reimbursement for any successfully completed ASE certifications - Flexible Scheduling - Closed on Sundays - Competitive Compensation - Non-corporate atmosphere **Job Summary** We firmly believe that our success is a direct reflection of...

  • Member Service Advisor, Charlotte

    3 weeks ago

    Charlotte, United States Local Government Federal Credit Union Full time

    Description: The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will...

  • Member Service Advisor, Charlotte

    3 weeks ago

    Charlotte, United States Local Government Federal Credit Union Full time

    Description: The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will...

  • Member Service Advisor, Charlotte

    1 month ago

    Charlotte, United States Local Government Federal Credit Union Full time

    Description: The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will...