Quality Improvement Analyst

4 weeks ago

Mt Olive, United States Butterball Full time

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary: 

The Quality Improvement Analyst is instrumental in elevating the quality of our food manufacturing operations and products across the North Carolina and Midwest regions. This individual will be responsible for identifying, analyzing, and addressing quality issues, ensuring our products meet or exceed industry standards. Moreover, this team member will champion compliance under the United States Department of Agriculture (USDA) regulations and actively drive the implementation of Lean Six Sigma and other continuous improvement methodologies. The Quality Improvement Analyst will collaborate with cross-functional teams to drive continuous improvement and maintain the Company’s commitment to producing safe and high-quality foods.  

Essential Functions, Duties & Responsibilities: 

  • Develops and implements quality improvement (QI) initiatives to enhance efficiency and product quality.
  • Ensures compliance with industry standards and Food Safety regulations including, Food & Drug Administration (FDA), United States Department of Agriculture (USDA), and Hazard Analysis & Critical Control Points (HACCP).
  • Maintains accurate records of quality control activities, inspections, and test results.
  • Provides comprehensive training to QA Team Managers on quality control processes and standards, ensuring seamless knowledge transfer throughout the Operations Departments.
  • Monitors and analyzes quality data to identify trends and areas for improvement in production, packing, and quality control; generates reports and presents findings to management.
  • Investigates product and process failures at various facility locations, analyzing root causes and recommending proper course of action.
  • Ensures timely communication and feedback to customers and internal Sales group.
  • Analyzes trends in consumer and customer complaints related to quality and food safety issues.
  • Travels to different site locations to conduct audits, review processes, and develop QI programs and procedures, ensuring consistency and compliance.
  • Conducts thorough internal and external audits, including the co-packers and outside warehouses audits, to ensure adherence to quality standards. 
  • Updates and maintains the QA site on The Table, ensuring all relevant information is current and accessible to the team.
  • Performs additional duties as assigned.
     

Knowledge, Skills & Abilities: 

  • Excellent verbal and written communication skills to collaborate with internal and external stakeholders.
  • Strong analytical and problem-solving abilities to identify and resolve quality issues.
  • Ability to work autonomously under minimal supervision.
  • Thorough knowledge of Food Safety regulations, including FDA, USDA, and HACCP.
  • Leadership capabilities to guide and motivate teams in implementing quality processes, policies, improvements, and to achieve quality targets.
  • Possessing a working knowledge of poultry processing is desired.  
  • Strong organizational and time management skills with the ability to effectively manage multiple priorities.
  • Attention to detail and a commitment to producing high-quality products.
  • In-depth understanding of Food Science principles, Quality Improvement processes, and Lean Six Sigma tools.
  • Proficient in Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, etc.), Application System/400 (AS400), and Power BI.

 Education & Experience:   

  • Bachelor’s degree in Food Science, Quality Management, Microbiology, or a related field is required. 
  • A minimum of 3+ years of experience in quality control and process improvement.
    • Within the food manufacturing industry is preferred.
  • Experience with SAP or other Enterprise Resource Planning (ERP) systems preferred.
  • Possessing a Lean Six Sigma or HACCP certification is highly desired.
    • Required to obtain within the first year of employment. 

 Working Conditions:   

  • Office and Plant work environments.  Possibility of being exposed to varying conditions in the Plant setting, such as cold areas, warm areas, chemicals, and other site conditions.
  • Physical requirements of the position include sitting, standing, and walking for prolonged periods of time.
  • Maintains a flexible schedule to accommodate facility conflicts and audit requirements.
  • Willingness and ability to travel up to 30%.
  • Must be able to travel to various locations (processing plants, offices, etc.) within the North Carolina & Midwest regions. 

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified.  Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.  

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. 

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

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