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Lead Manual

2 months ago

Phoenix, United States TEKsystems Full time

Hybrid (1 day per week) in Phoenix, AZ

Top Skills' Details

1. Expertise as a Lead manual tester, but also understand and have some experience with automation for future work.

2. Someone who has expertise in QA processes and the difference between e2e, functional and regression suites, different types of testing.

3. This project work is related to the loyalty program, which is heavy digital. Someone should have similar experience with loyalty programs or customer facing experiences (i,.e., testing how to sign in to websites, how to sign up for programs, customer experience.)

----> need to be a Advocates of the user.

4. Need exp with Integration testing (Postman).

5. Experience testing Web AND Mobile.

6. Experience using ADO, ideally specifically for test suites

Description:

The client is has several ongoing and upcoming projects related to the customer experience and loyalty program. They need a Lead QA Tester who can lead test case writing, defect reporting, test case completion percentages, web and mobile testing, creating a regression suite, be an advocate for the end customer and be rigorous and take initiative to get things done and identify gaps/opportunities.

Right now, they are all Manual, but they'd like to find someone who understands automation, so they can help them lean into automation over time.

Need someone who has IDEALLY supported customer loyalty programs before; if not, someone who has dealt with customer apps/sites and use cases such as how to sign in to a website, how to sign up for a program, and other customer experiences.

The Quality Assurance analyst is instrumental throughout the lifecycle of a project. The analyst will seek to understand both business requirements and technical software development requirements and tasks and will work to translate those requirements into a test strategy and plan and ultimately into test cases. The analyst will function as a lead by crafting the plan to oversee test execution, report on testing outcomes and open defects, and facilitate prioritization and retesting efforts. As a member of the team they will also perform much of the testing themselves and may train other analysts on testing procedures. This role operates in a modified agile setting, with knowledge of how to execute and track testing within agile tools like Azure Dev ops and report on progress in the context of a waterfall delivery.

Essential Functions:

• Define and drive Test Strategy & Plan for Projects

• Collaborates with Business Analysts to ensure requirements are testable and well defined

• Translates business requirements into actionable test cases and test steps

• Define and drive automation roadmap and implementation

• Defines test schedule through collaboration with Project Manager

• Manually test and/or validate development tasks during the release cycle

• Perform End to End Test plan and execution

• Create and maintain defect status reporting and facilitate prioritization sessions with product owners

• Design, develop, and maintain product specific test cases

• Manage test data and test environments as required

• Work with other team members to identify test and coverage plans

• Coordinate with other technical teams in identifying test coverage requirements

• Execute integration and regression testing as required

• Support the product release team as required

• Role models the use of standards and methodologies around testing management

Knowledge, Skills and Abilities:

• 5+ years experience in a software testing role or related discipline

• Experience in automation testing

• Experience in stress and load testing

• Experience in functional testing

• Experience in API and integration testing

• Hands-on experience testing web, mobile, and desktop applications. Testing in Point of Sale Labs desired.

• Experience in defining test plans and test cases

• Hands-on experience in validating software specifications against business requirements

• Ability to work independently and as a team member

Additional Skills & Qualifications:

• BS or MS in Computer Science or related discipline or related work experience

• Experience in identifying high value test areas in software products

• Hands-on experience using relational databases concepts

• Experience testing/leveraging cloud technologies would be considered an asset

• Experience with Git, Postman, Scripting, Event Viewer, jMeter

• Ability to work in a fast-paced environment

• Ability to research new areas of the product independently

• Azure Dev Ops, Testing Modules

• SQL

• Adept at creating and managing defect management plans and summaries

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

  • Medical, dental & vision 
  • Critical Illness, Accident, and Hospital 
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
  • Short and long-term disability 
  • Health Spending Account (HSA) 
  • Transportation benefits 
  • Employee Assistance Program 
  • Time Off/Leave (PTO, Vacation or Sick Leave) 
About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.