Member Experience Specialist

3 weeks ago


Tulsa, United States VASA Fitness Full time

POSITION DESCRIPTION

POSITION TITLE: Member Experience Specialist (MES)

FLSA STATUS:      Hourly

COMPENSATION: Base rate of $11.30 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

SCHEDULE: Closing Shift

 

JOIN OUR TEAM

 

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

  • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
  • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and work with a passionate, fun, and united team

We are proud to be a 'Great Place to Work' certified company

PURPOSE

 

The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

 

DELIVERABLES

  • Demonstrates a genuine, kind attitude when interacting with Guests and Members.
  • Greets guests and members with a smile, eye contact, and courteous tone.
  • Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
  • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
  • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
  • Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
  • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.


  • Tulsa, United States Lifetime Fitness - Life Time, Inc. Full time

    Personal Training-Hourly Stretch Specialist are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They will provide branded Assisted Stretch and Recovery sessions to help membe Recovery, Specialist, Instructor, Healthcare, Program, Training


  • Tulsa, United States Fountain-Fort Carson School District 8 Full time

    Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review theSalary Schedule for the corresponding Salary Grade (listed above). At Tulsa Public Schools, our mission is to inspire and...


  • Tulsa, United States Ardent Health Services Full time

    Overview Join our team as a day shift, full-time, Cardiovascular Specialist in Tulsa. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: * Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Customer Experience

    3 weeks ago


    Tulsa, United States Bilot Plc Full time

    Field of Expertise **Customer Experience** With us you will work with top notch service designers, UX wizards, integration specialists and business process experts to deliver stunning digital services. We build eCommerce services for heavy industries (B2B) as well as consumers (B2C). We help our customers optimize profit, redesign entire value chains and...


  • Tulsa, United States April Tax Solutions, Inc. Full time

    **Tax Support Specialist** at April Tulsa ****About The Role**** We are looking for a tax support specialist to provide a broad spectrum of support to our customers and partners. You are the first line of defense, helping US taxpayers navigate through one of the most challenging times of the years. You will provide support relating to all inbound questions,...


  • Tulsa, United States Community Care, Clary Sage & Oklahoma Technical Colleges Full time

    Community Care College is seeking a Financial Aid Specialist! If you have experience in Finance, Accounting, Banking, or related experience, this could be the start of a rewarding new career. The Financial Aid Specialist is responsible for packaging Financial, Specialist, Accounting, Operations, Skills


  • Tulsa, United States Orkin Full time

    As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient rout Customer Service Specialist, Customer Service, Specialist, Retail


  • Tulsa, United States Team8 Enterprise Full time

    **April-Tax Support Specialist** * April * Tulsa ** About The Position** **About April** April believes that every taxpayer should have a world class tax experience, regardless of their background, income bracket, or what they can afford to pay. We build products to improve their financial wellbeing, reduce anxiety around taxes, and provide tools that put...


  • Tulsa, United States Trinity Employment Specialists Full time

    Document Control SpecialistTrinity Employment Specialists-Tulsa, OK 74135Full Time| Monday-Friday | $21.25/hourSummary:Document Control Specialist will work closely with Manufacturing Technician’s to produce standard work instructions, including set up sheets and in process inspection documents. Document Control Specialist will demonstrate intermediate...

  • Revenue Specialist

    3 weeks ago


    Tulsa, United States Barracuda Staffing Full time

    We are seeking an assistant accounts payable & billing representative for a local manufacturing warehouse in the Broken Arrow area!   The Revenue Specialist is responsible for the accurate and timely billing and collection of revenue for the company. This includes verifying information, submitting invoices to companies and following up on unpaid invoices....


  • Tulsa, United States Trinity Employment Specialists Full time

    Job DescriptionJob DescriptionDocument Control SpecialistTrinity Employment Specialists-Tulsa, OK 74135Full Time| Monday-Friday | $21.25/hourSummary:Document Control Specialist will work closely with Manufacturing Technician’s to produce standard work instructions, including set up sheets and in process inspection documents. Document Control Specialist...


  • Tulsa, United States Tulsa Educare Full time

    Tulsa Educare's Vision and Mission Our Vision is a world where a young child's family income, race, and adverse experiences do not predict life success. Our Mission is to transform the lives of very young children and their families through high qual Maintenance Specialist, Technology, Facilities, Technical Support, Specialist, Maintenance, Education


  • Tulsa, United States Elara Caring Full time

    You take pride in your ability to help people, in any environment, and that perfectly aligns with our culture. Our Clinical Team Specialist are truly valued, and essential, in providing the best care to each patient, every day. At Elara Caring, all our team members play an integral role in shaping the future of healthcare. Being a part of something this...


  • Tulsa, United States YMCA of Greater Tulsa Full time

    Job Type Part-time Description JOB TITLE: Camp Program Specialist REPORTS TO: Program Director and/or as assigned FLSA TYPE: Non-Exempt, Hourly JOB PURPOSE: Under the direct supervision of the Camp Director, or as assigned, the Camp Program Specialist is responsible for working directly with children, members, & other adults/youth. They will supervise and...


  • Tulsa, United States Financial Staffing LLC Full time

    Credit Specialist III (Credit Administration)Summary: A Credit Specialist III assists the Managing Director of Credit Administration, Credit Specialist Lead, and Loan Processing Team ensuring compliance with the Bank’s loan policy and all regulatory requirements.Primary Responsibilities:Performs daily post-closing review of new and renewed loans, reviews...

  • Credit Specialist III

    2 weeks ago


    Tulsa, United States Financial Staffing LLC Full time

    Credit Specialist III (Credit Administration)Summary: A Credit Specialist III assists the Managing Director of Credit Administration, Credit Specialist Lead, and Loan Processing Team ensuring compliance with the Bank’s loan policy and all regulatory requirements.Primary Responsibilities:Performs daily post-closing review of new and renewed loans, reviews...

  • Credit Specialist III

    2 weeks ago


    Tulsa, United States Financial Staffing LLC Full time

    Credit Specialist III (Credit Administration)Summary: A Credit Specialist III assists the Managing Director of Credit Administration, Credit Specialist Lead, and Loan Processing Team ensuring compliance with the Bank’s loan policy and all regulatory requirements.Primary Responsibilities:Performs daily post-closing review of new and renewed loans, reviews...


  • Tulsa, United States Integrity Staffing Group Full time

    INVENTORY SPECIALIST FOR TULSA WAREHOUSE!DAY SHIFT 5AM-3:30 PM M-TH OT ON FRIDAY'S $18+ BOEMust have previous Inventory/Cycle Count experience.Must be able to interpret data.Strong communication and email skills.Excel experience.Be able to operate an Order Picker and not be afraid of heights.Self Motivated.In addition to the duties and responsibilities,...

  • Sales Specialist

    2 weeks ago


    Tulsa, United States Thrive PEO Full time

    Job DescriptionJob DescriptionSales SpecialistTulsa, OKAbout Us:Our client provides outdoor services and is a leading provider of high-quality fiberglass, gunite pool installation and maintenance services. With a commitment to excellence and a passion for innovation, they create exceptional outdoor living spaces that enhance the beauty and value of their...


  • Tulsa, United States Parkside Hospital Full time

    Job DetailsJob LocationParkside Hospital - Tulsa, OKMedical Billing SpecialistDo you enjoy making a difference in a patient's life? Do you want to make a difference in your community? Come work at Parkside! Where healing happens. Every day.Parkside is a 120 bed, private, non-profit psychiatric hospital, and provides outpatient services as well. Each...