IT Infrastructure Program Manager

4 weeks ago

Los Angeles, United States Solugenix Full time

IT Infrastructure Program Manager

Los Angeles, CA (Remote)

12-Month Contract

Job ID 2024-9767

Solugenix is assisting a client, a prestigious health insurance company, in their search for an IT Infrastructure Program Manager. This is a 12-month contract opportunity based out of Los Angeles, CA (Remote).

The Program Manager plays a critical role in executing high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our Infrastructure Operations and Security initiatives. The Program Manager in this role will structure and drive large, sophisticated cross-functional teams' technical initiatives in ITOI & Security platforms. Specifically, the Program Manager will drive the problem space, work closely with IT and Business leads to conceptualize solutions, organize/align multiple teams for delivery, and drive towards execution demonstrating landmarks/important metrics. This Program Manager will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by supervising progress, resolving dependencies, identifying issues, evaluating risks, and communicating with partners. The Program Manager will move fluidly from the big picture end-to-end software systems to low-level details so that the team can deliver complex and strategic multi-functional software programs, often with tight deadlines and conflicting projects.

This position will lead the team to a better understanding of technical implementation at the architecture level, verify and address questions that clarify priorities, and push the team to be highly effective. Develop a broad domain and technical knowledge. Project lead complex and large-scale cross-team, multi-functional initiatives. Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and project partners. Engage and energize the project teams to achieve the goals.

Qualifications:

  • Bachelor's Degree.
  • Master's Degree – Preferred.
  • Instead of a Degree, relevant experience may be considered – Equivalent.
  • At least 7-10 years of experience in handling IT Projects or programs.
  • At least 3 years’ experience in Health Care, Managed Care is preferred.
  • Experience with Process Improvement Methodology including defining and documenting workflow.
  • Experience with Workflow Tools - JIRA, Project Server, etc.
  • Technical project experience in large distributed systems, complex competing environments, Microservices Architecture, Cloud computing, etc.
  • Experience resolving effective program critical metrics and using them to measure program success and identify issues.
  • Experienced in project management tools. Familiar with both Agile and Waterfall methodologies and able to apply them when best suited.
  • Proven ability to work closely and skillfully with all stakeholders across the organization.
  • Strong organizational, Analytical, and truth-seeking mentality skills to juggle many tasks without losing sight of the highest priority or roadmap projects.
  • Excellent in identifying process gaps, measuring progress, efficiency, and balancing with process overhead, and being exceptional at facilitating discussions.
  • Proven technical capability and an understanding of technical designs, challenges, and risks.
  • Ability to influence, motivate, and align people across a broad variety of job functions through your project/program management skills. Basic understanding of IT-driven technologies and Architecture.
  • Working knowledge of MS Office, Visio, Project Server & Jira Management.
  • Ability to articulate and communicate effectively and follow the project management and SDLC lifecycles.


Responsibilities:

  • Provide program management and guidance to various stakeholders in ensuring the project team has a clear understanding of timelines, risks, escalation path, and roles/responsibilities they will undertake within the infrastructure and other IT teams.
  • Develop and manage IT- Infrastructure programs and manage deliveries from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with Technical and Functional teams.
  • Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities by IT-infrastructure standards and procedures as needed, and ensure proper follow-up.
  • Serve as a liaison between all IT teams (Network Engineers, DBAs, System Administrators, Development teams, and Customers) to ensure alignment with project goal(s).
  • Facilitate formal turnover with IT production teams and monitor deliverables until agreed upon launch/deliverable is achieved.
  • Contributing to the development of program management processes and methodologies.
  • Other duties assigned.


Professional Certifications Preferred:

PMP Certificate.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $80/hour to $85/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

About the Client

Our client is one of the world's leading health insurance company based out of Los Angeles, CA.

About Solugenix:

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

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