Associate Manager, Field Marketing

Remote Event Support ManagerThis position is responsible for managing support for training events, tradeshows, and/or other field marketing events, including conferences and summits. Partner with training, marketing, and event managers. Manage supervisors and/or individual contributors who manage events or assist with event support.What You Will Do:Select event cities and dates and maintain the master event calendarFind and secure event venues and/or coordinate venue sourcing with third-party agenciesAssist with speaker selection, recruitment, and preparationOversee administration of venue and/or speaker contracts and paymentsResearch and select event registration softwareDefine attendee registration and confirmation processes and supervise configuration of registration softwareEnsure selected training events meet requirements for continuing education (CE) and administer CE creditsPartner with marketing managers to ensure effective event marketing campaigns that drive registrationWrite or review event marketing copy for mailers, email messages, social media posts, etc.Manage registration, shipping, billing, and all other routine event support processesOversee tradeshow booth property creation and shippingCoordinate with other managers to ensure appropriate event staffing and communication to all event staffLead dispute resolution and compensation discussions with event attendeesMonitor event expenses to stay within budgetCollect and analyze data to assess event effectivenessTravel to events to provide logistical support and evaluate event executionPrepare and present reports on event registration, attendance, revenue, expense, and other key metricsAttend pre-event planning meetings and event post-mortems to ensure the adoption and execution of best practicesAssist with the recruiting, interviewing, hiring, and training of event team membersDefine work plans, conduct quarterly performance reviews, and conduct annual performance reviews for event support team membersQualifications:Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager.Typically a Bachelor's Degree or global equivalent in related discipline.Strong understanding of logistics for training events, conferences, tradeshows, and/or other field marketing events.Strong understanding of contract negotiation and management for speakers, venues, room blocks, A/V and production, F&B, exhibit space, etc.Experience building and managing matrix teams to produce master plans for major events.Experience with tradeshow booth property creation and shipping.Strong ability to manage customer service and dispute resolution.Strong project and budget management skills, including proficiency with project and budgeting software (such as SmartSheet and Microsoft Excel).Good data analysis skills.Basic proficiency with Microsoft Office.Strong management skills and ability to attract, retain, motivate and develop team members for high performance.Excellent verbal and written communication skills and ability to resolve disputes effectively.Strong presentation and public speaking skills.Strong decision making, analysis and problem solving skills with ability to multi-task.Understand and act on financial information that may contribute to business profitability.Ability to manage successful projects, manage risks, costs, time and project teams.Lead team to achieve company goals in effective ways.Strong planning and organizational skills and techniques.Communicate effectively with management.Good negotiating skills.Build relationships, understand