Voice Engineer
3 weeks ago
Role: Voice Engineer (Office 365)
Location: Irving, TX (Hybrid – 2 days onsite per week)
Job type: Contract opportunity on C2C/1099
Only USC/GC
Job Description:
Notes:
- NOT AN ADMIN
- Migration is a must.
- Understand they will be the SME. The GO TO person. Escalation point for all issues.
- The engineer, the underpinnings of the system – they will be the go to
- Needs to know the underlying network
- Ability to install and configure AudioCodes SBC's
- Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
- Mass migration from legacy SfB/Skype to Teams. Understand config on both sides
- SfB end of life, Legacy.
Responsibilities:
- Maintain company SIP infrastructure and call management supporting ~200 domestic locations and partner with our European team
- Install/Maintain/Patch AudioCodes SBC's
- Assist with Architecture for voice solutions
- Maintain Skype for Business and Teams voice environment running smoothly
- Owns process for number porting, O365 license assignment, configuration, in partnership with Infrastructure Core Services team
- Monitor Skype for Business and Teams Call Quality dashboard(s)
- Assist the Engineering and Operations team to troubleshoot/diagnose voice related issues across the organization
- Analyze existing standalone or clustered telephony infrastructure components with engineering and operations teams
- Partner with Network and Security teams to establish any necessary requirements for new service, or trouble with existing sites
Job Requirements:
- Sr level experience supporting/troubleshooting MS Teams and Skype for business Online
- Experience in engineering & Troubleshooting Enterprise Voice on SFB/Teams including SIP Trunks
- In depth Knowledge of SfB/Teams Hybrid setup
- Broad knowledge of Microsoft products, technologies, and its integration with SfB Server
- Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
- Ability to install and configure AudioCodes SBC's
- Ability to debug network issues pertaining to voice/video traffic
wariya@tek-staffing.com
linkedin.com/in/wariya-siraj-7634b8169
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