Customer Service Representative

2 months ago


Elk Grove Village, United States KO Business Solutions Full time

KO Business Solutions is a familyowned staffing and consulting agency in the Chicagoland area that supports the hiring needs of companies across the country. Our valued partner is a manufacturer and directto consumer retailer in the emblem and insignia market looking to add a new Customer Service Representative to their Team


Schedule: Monday Thursday 8:00 am 4:30 pm; Friday 8:00am 4:00pm


Location: Elk Grove Village IL


Job Type: Direct Hire Fulltime


Pay rate: $19$22/hr


Our client specializes in the custom design and manufacturing of emblematic jewelry specific to their clients needs and as a Customer Service Representative you will provide product pricing walk through the customer s options and collaborate with the design team to get the perfect design into their hands. You will get to see your work turn into tangible products



Primary Job Responsibilities:

  • Respond to customer inquiries and quote requests.
  • Determine production processes that best fit your clients needs.
  • Collaborate with the art and design department on your clients projects.
  • Maintain meaningful longterm relationships with clients.
  • Track and verify the status of order production.
  • Verify customer satisfaction.
  • Meet or exceed elished goals with measurable statistics.

Qualifications:

  • 24 years of Customer Service Sales or Manufacturing Sales Rep experience
  • Proficiency in Office 365 and related applications including Outlook Excel and Word
  • Strong interpersonal communication ss; typical or working with a wide array of customers
  • Strong organization ss
  • Ability to work in a small office environment; enjoy working closely with others.


Benefits:

  • Medical insurance
  • 401(k) plan with employer matching
  • PTO paid company holidays

Equal Opportunity Employer:

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

Job Type: Direct Hire FullTime
Payrate: $19$22/hr
#INDBFF



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