Customer Care Associate

2 days ago


Sunset Valley, United States Najlaa Solutions, Inc. Full time

The primary objective of the Customer Care Associate is to assist customers with account sign-up, order processing, and providing accurate and timely responses to inquiries, questions, or complaints with superior professionalism, courtesy, and empathy.

Our Customer Care Associate is an on-site role available to start immediately. 

Customer Care Associate Responsibilities:

  • Provide superior customer support through one-on-one meetings and serve as the primary contact
  • Work cross-functionally with the sales departments to effectively escalate product and account-related issues
  • Initiate contact with a high level of potential customers daily and convert a targeted percentage to new sales accounts
  • Troubleshoot customer problems, identify root causes, and use company tools and resources to determine a resolution
  • Updates customer information and meticulously ensures accurate entry of confidential customer information
  • The Customer Care Associate is an upstanding example of our core values and believes in our commitment to excellence carrying that throughout all customer interactions, client meetings, brainstorming sessions, sales targets, and projects

As an organic growth and future-focused organization, we always look towards the future and hire top-tier candidates who possess a forward-thinking mindset. Our goal is to provide superior mentorship, regular coaching, and constructive feedback so that our team members have the opportunity to become future managers and leaders in our firm.

Customer Care Associate Qualifications:

  • Previous experience in a customer service or sales setting
  • Possess excellent communication, interpersonal, and active-listening skills
  • Extremely punctual, dependable, and professional
  • Have a positive mindset and thrive in team settings

Employee Perks:

  • Competitive commission packages
  • Career opportunities
  • Close-knit, family-oriented team culture
  • High-energy, entrepreneurial office environment
  • Travel opportunities to places like Cabo, Las Vegas, and Cancun in the future

Powered by JazzHR

Learn More

  • Sunset Valley, United States Kohl's Full time

    About the PositionKohl's is seeking a motivated and customer-orientated Sales Floor Associate to join our team. In this role, you will be responsible for delivering excellent customer service in a fast-paced retail environment while maintaining a high level of operational efficiency.Key ResponsibilitiesEngage customers by greeting them and offering...


  • Sunset, Florida, United States Kroger Full time

    About the JobWe are seeking a skilled Grocery Department Associate to join our team at Kroger. As a key member of our grocery department, you will be responsible for providing exceptional customer service, ensuring a clean and safe shopping environment, and assisting with sales and profit goals.


  • Sunset Valley, United States Smile Brands Full time

    OverviewIn this role, you'll have an impact on our mission of Smiles For Everyone® by helping patients achieve their best oral health. You'll provide exceptional patient care in a collaborative, supportive environment. We're also proud to be the second highest ranked healthcare provider in the U.S. Schedule (days/hours)Monday through Friday and at least...


  • Apple Valley, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Prescott Valley, United States Raising Cane's Chicken Fingers Full time

    $15.5 per hour - $16.5 per hour. As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be respo Customer Service, Associate, Customer Experience, Service, Retail


  • Prescott Valley, United States Raising Cane's Chicken Fingers Full time

    $15.5 per hour - $16.5 per hour. As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be respo Customer Service, Associate, Customer Experience, Service, Retail Learn More

  • Store Manager

    1 month ago


    Sunset Valley, United States Burlington Stores Full time

    Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and...


  • Sunset, United States Acadia Healthcare Full time

    Acadia Healthcare - 156 Choctaw Rd [Patient Care / Health Aide] As a Behavioral Health Associate at Acadia Healthcare, you'll: Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens; Ensure the well-being of patients and provide a positive,...

  • Shortage Control Lead

    3 months ago


    Sunset Valley, United States Burlington Full time

    Burlington - JobID: 5D728FA8D367405EAA50838FC4108119 [Asset Protection / Security] As a Shortage Control Lead at Burlington, you'll: Be responsible for mitigating theft and fraud in high shortage areas of the store; Assist in the training and development of the Shortage Control Associates; Gather and document indicators of external theft and share with store...

  • Shortage Control Lead

    2 weeks ago


    Sunset Valley, United States Burlington Full time

    Burlington - JobID: 5D728FA8D367405EAA50838FC4108119 [Asset Protection / Security] As a Shortage Control Lead at Burlington, you'll: Be responsible for mitigating theft and fraud in high shortage areas of the store; Assist in the training and development of the Shortage Control Associates; Gather and document indicators of external theft and share with store...


  • Spokane Valley, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position. $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.54 = Clothing Sorter/Hanger, Hardware Sorter $16.79 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler,...


  • Enon Valley, Pennsylvania, United States 7-Eleven Full time

    About SpeedwaySpeedway, a leading convenience store chain, is seeking an experienced Customer Care Phone Agent to join its team. This on-site role offers a dynamic work environment with opportunities for growth and development.Key Responsibilities:Rewards Account Support: Assist customers with profile updates, passcode/PIN resets, points, and redemption...


  • Spring Valley, Nevada, United States World Class Automotive Organization Full time

    Job OverviewThe Customer Care Specialist is a crucial role within our team, responsible for delivering exceptional customer experiences. Our ideal candidate will be a highly skilled and motivated individual with a passion for providing top-notch service.Key ResponsibilitiesDeliver sold vehicles to customers, ensuring complete satisfaction through detailed...


  • Grain Valley, Missouri, United States Cosentinos Enterprise Inc Full time

    Job Title: Customer Service AssociateJob Summary:We are seeking a highly skilled and enthusiastic Customer Service Associate to join our team at Cosentinos Enterprise Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our valued customers.Key...


  • Hunt Valley, United States NAPA Auto Parts Full time

    Napa Auto Parts - [Customer Service Representative] As a Customer Service Associate at Napa Auto Parts, you'll: Take incoming sales order or general customer service inquiry phone calls from independent and local stores; Review and correct coding for bills from HQ; Research results from jobber short paying DC, identify and pass on to RGN clerk to do further...


  • Chino Valley, Arizona, United States Safeway Full time

    Company Overview: As a Retail Sales and Store Support at Safeway, you will be the face of the Company. You will interact with valued customers in various capacities, from bagging groceries to arranging flowers and slicing cheese.">Job Responsibilities:Becoming a trusted resource for customersAssisting fellow associates and customersProviding thoughtful and...


  • Deer Valley, Arizona, United States beBee Professionals Full time $30,000 - $45,000

    Role OverviewWe are seeking a dedicated Customer Service Associate to provide exceptional support to our customers in Deer Valley, United States.Main Responsibilities:Respond to customer inquiries via phone, email, or chat.Resolve customer issues by providing accurate information and solutions.Maintain a positive, empathetic, and professional attitude toward...


  • Moreno Valley, United States Instep CA Group Full time

    The Entry Level Customer Service Associate will work directly with potential customer accounts to establish a proper connection and comprehensive sales solution to fulfill our client's account requirements based on the assigned account's products, services, and promotions within the desired time frame. The Entry Level Customer Service Associate plays a major...


  • Moreno Valley, United States Instep CA Group Full time

    The Entry Level Customer Service Associate will work directly with potential customer accounts to establish a proper connection and comprehensive sales solution to fulfill our client's account requirements based on the assigned account's products, services, and promotions within the desired time frame. The Entry Level Customer Service Associate plays a major...


  • Central Valley, United States Saks OFF 5TH Full time

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All...