Customer Service Specialist
1 week ago
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
WHAT YOU WILL BE DOING:
- Collections on Customer Invoices
- Working with the OPS team for billing corrections
- Performing billing corrections
- Updating customer AP profiles within NS
- Developing customer relationship/experience
- Strong written & Oral Communication skills
- AR/AP experience is a plus
- This position works alongside the biller and local teams to assist in collecting current and past-due invoices.
- Work with central AR for the correct application of customer payments
- Work with COS, PC &PM on billing requirements for customer
- Supports administrative operations of the locations/region
WHAT YOU WILL BRING TO THE TEAM:
- 1-3 years of experience in customer operations or related fields, such as
- Customer service
- Scheduling/Dispatch
- AP/AR
- Purchasing
- Shipping/Receiving
- Inventory
- Sales Support
- Excellent knowledge and experience using Microsoft Office Products, inclusive of Microsoft Word, Microsoft Excel, and Outlook, required.
- Professional communication in both spoken and written form within all levels of the organization, required.
- Ability to succeed in an often fast-paced environment, establish priorities, work independently, and proceed with objectives without supervision.
- Strong organizational and administrative skills. Detail oriented.
- Discretion, able to handle confidential and proprietary information appropriately.
- High level of integrity.
- Background in accounts receivable and purchasing a plus.
- Experience in an office setting preferred.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."Learn More
-
Customer Service Specialist
2 weeks ago
North Charleston, United States AppleOne Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Specialist in North Charleston. The Customer Service Specialist will be the first point of contact for customers ensuring they receive exceptional service. Job Responsibilities: -Respond promptly to customer inquiries via phone, email, and chat. -Schedule and coordinate service appointments...
-
Customer Service Specialist
5 days ago
North Charleston, United States Mobile Communications America, Inc. Full timeMCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in our footprint to support our fast-growing Security division. This position can be remote, but the individual must reside within MCA's footprint.MCA seeks team members who share our values: service, growth, teamwork, and safety....
-
Customer Service Specialist
2 weeks ago
Charleston, West Virginia, United States Walmart Full timeWe're looking for a Customer Service Specialist to join our team at Walmart. In this role, you'll be responsible for ensuring that customer orders are filled accurately and providing excellent customer service to our customers. You'll also be working in a fast-paced environment, dispensing customer orders quickly and accurately in varying weather...
-
Customer Service Specialist
2 weeks ago
Charleston, West Virginia, United States FedEx Full timeAs a Customer Service Specialist at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. This role involves collaborating with the team to ensure excellent customer service and achieving business objectives. Your key responsibilities include:Following instructions from...
-
Customer Service Specialist
2 weeks ago
Charleston, West Virginia, United States SAS Retail Services Full timeWe're seeking a Customer Service Specialist to join our team at SAS Retail Services. In this role, you'll work with customers and vendors to resolve issues and provide exceptional service.As a Customer Service Specialist, you'll be responsible for ensuring that our customers have an excellent experience with our products and services. You'll work closely...
-
Customer Service Specialist
2 days ago
Charleston, West Virginia, United States Aldi Inc. Full timeAbout the RoleWe are seeking a motivated and detail-oriented Customer Service Specialist to join our team as an ALDI Cashier or Stocker. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating cash registers, stocking shelves, and maintaining a clean and organized store environment.Estimated Salary:...
-
Customer Relationship Specialist
2 weeks ago
Charleston, South Carolina, United States Woodie's Auto Service & Repair Full timeJob OverviewWe are seeking a skilled Customer Relationship Specialist to join our team at Woodie's Auto Service & Repair. As a Customer Relationship Specialist, you will be responsible for building strong relationships with our clients, guiding them through vehicle repairs and maintenance, and ensuring seamless communication between clients and technicians.
-
Guest Services Specialist
3 weeks ago
North Charleston, United States Charleston County Aviation Authority Full timeJob Type Full-timeDescriptionThe Guest Services Specialist will greet customers at the Administrative Reception Desk and Guest Services desk with a friendly, professional demeanor, creating a warm and welcoming atmosphere. They will assist guests with inquiries or concerns by providing clear directions, answering questions, and offering relevant information...
-
Customer Service Specialist
6 days ago
Charleston, United States Old South Carriage Co Full timeOld South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary...
-
Customer Service Specialist
7 days ago
Charleston, United States Old South Carriage Co Full timeOld South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary...
-
Customer Service Specialist
7 months ago
Charleston, United States Old South Carriage Full timeOld South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary...
-
Guest Services Specialist
3 weeks ago
North Charleston, United States Charleston County Aviation Authority Full timeJob Type Full-time Description The Guest Services Specialist will greet customers at the Administrative Reception Desk and Guest Services desk with a friendly, professional demeanor, creating a warm and welcoming atmosphere. They will assist guests with inquiries or concerns by providing clear directions, answering questions, and offering relevant...
-
Customer Service Specialist
3 weeks ago
Charleston, West Virginia, United States Hyundai of North Charleston Full timeAbout the Role: We are seeking a skilled Customer Service Specialist to join our team at Hyundai of North Charleston. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to customer calls and...
-
Customer Service Financial Specialist
2 weeks ago
Charleston, West Virginia, United States Star USA Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled Customer Service Financial Specialist to join our team at Star USA Federal Credit Union. This is a full-time position that will involve providing exceptional customer service and financial assistance to our members.
-
Customer Service Specialist
1 day ago
Charleston, West Virginia, United States La Quinta Charleston - Riverview Full timeWe are looking for a Customer Service Specialist to join our team at La Quinta Charleston - Riverview. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.RequirementsCollege coursework in a related field is helpful.Experience in a hotel or related...
-
Customer Service Specialist
3 months ago
North Easton, United States Big Y Full timeBig Y - 25 Robert Drive [Retail Associate / Team Member] As a Customer Service Specialist at Big Y, you'll: Process customer transactions; Oversee and direct workflow of customer service employees; Handle customer transactions and resolve customer concerns as necessary; Resolve complaints following established procedures, seeking management support when...
-
Customer Service Specialist
1 day ago
North Berwick, Maine, United States Artius Solutions Full timeJob OverviewWe are seeking a highly skilled Customer Service Specialist to join our dynamic team at Artius Solutions.
-
Customer Service Specialist
7 days ago
North Vernon, United States German American Bancorp Full timeJob Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: Day in...
-
Customer Service Specialist
3 days ago
North Andover, Massachusetts, United States Staples Full timeAs a Customer Service Specialist at Staples, you will create a positive experience for our customers. Your role will involve responding quickly and resourcefully to customer requests and concerns, creating a welcoming environment in the store, and learning and using basic selling skills to engage and present solutions.About This OpportunityThis is an...
-
HR Specialist/Customer Service
6 days ago
North Chicago, United States Orion Engineering Services Full timeJob descriptionHR Specialist 6-month initial contractM-F 9:30 am-6 pm Hybrid Schedule- 3/days onsite$25/HR North Chicago, IL Orion Group is hiring an HR Specialist for routine customer experience inquiries related to the Service catalog (e.g., HR, Payroll, Benefits, Talent etc.). It provides Employee and Manager self-service support for our pharmaceutical...