Front Desk Administrator

3 weeks ago

Minneapolis, Minnesota, United States LifeSource Full time

LifeSource is hiring a Front Desk Administrator to ensure a welcoming and informative environment for anyone visiting or working in the LifeSource Headquarters in Minneapolis. This person will serve as the first and last point of contact and will provide a calm, and friendly face and voice of the organization.

This role requires a physical presence at the front desk, as well as answering phones, providing excellent professional customer service and appropriate direction to in-person and virtual visitors, vendors, partners, and customers. This also includes maintaining the lobby area, processing mail and shipments, monitoring security systems, and supporting daily activity in the building, partnering with administrative team and maintaining accurate front desk documentation to ensure compliance with security guideline procedures.

As a Front Desk Administrator, you'll advance our life-saving work by performing the following job duties:

  • Greet and assist visitors, vendors, partners, guests, and team members with a warm and welcoming demeanor, ensuring a positive first impression of our organization during open business hours.
  • Handle calls and emails in a timely, courteous, and professional manner, directing inquiries to the appropriate team member; respond appropriately to requests for general information using electronic, hard-copy and people resources.
  • Maintain the front desk and LifeSource Lobby as a clean, professional, and welcoming space.
  • Process and distribute mail, deliveries, and shipping requests in a timely, efficient, compliant, and cost-effective manner using electronic postal and shipping system (e.g., open and date stamp, assign appropriate coding to invoices, etc.)
  • Collaborate with other team members to support groups, meetings, events and activities in the building; may include greeting, room setup and cleanup, preparing meeting materials, catering/hospitality services, and catering support.
  • Monitor security cameras and ensure proper admittance of visitors and deliveries into secure areas of the facility, including the clinical suite for acceptance and release of donors.
  • Provides general administrative support as requested, including but not limited to: word processing, compiling materials packets, data entry, filing, processing invoices, managing office supplies, meeting coordination/scheduling, registration, etc.
  • Provide calendar management and scheduling for assigned staff members and/or leaders.
  • Compose and manage correspondence, including emails, letters, and reports.

WORKING CONDITIONS/SCHEDULE

  • Work a minimum of 40 hours per week (with schedule adjustments to accommodate organizational needs, as needed). Front desk is staffed from 8:00am to 4:00pm. On-site.
  • Please note: This position has the potential to witness, on camera or in-person, the transporting of a deceased tissue donor into or out of the onsite clinic.
  • Ability to lift up to 20 pounds occasionally.
  • Must be able to follow and successfully complete category immunization, health screening and background check requirements.

MINIMUM QUALIFICATIONS

  • Combination of education and experience equivalent to 2 years of administrative, clerical, reception or front desk responsibilities.
  • Demonstrated history of high work quality, integrity and professionalism.
  • Ability to work in an organized, efficient way and with attention to detail.
  • Ability to provide excellent customer service and establish professional rapport with diverse personalities and groups in-person, virtually, by phone and through email.
  • Competency in technology-based tools such as personal computers, related software and mobile devices.
  • Ability to protect confidential or private information in accordance with organizational policy and the law.
  • Ability to demonstrate empathy and compassion for someone who may have lost a loved one.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and problem-solve, using critical thinking skills.
  • Capability of performing as a self-directed, motivated individual and as a collaborative team member.

PREFERRED QUALIFICATIONS

  • A combination of education and experience equivalent to 4 years of administrative, clerical, reception or front desk responsibilities.
  • Strong working knowledge of Microsoft Office applications, especially Word, Excel, Outlook and Teams.
  • Knowledge of appropriate formatting and styles for correspondence, reports and related items.
  • Previous experience with multi-line telephone systems, shipping and receiving systems, supporting meetings/events (both in-person and virtually).

Projected offer rate range: $21-24/hour, based on relevant experience.

Why Join LifeSource:

At LifeSource, we're relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin maybe someone in your very own community.

Since 1989, the LifeSource team has worked with our regions' diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

PDN-9e24db95-e119-4fdf-8c6c-ec3441703915

  • Front Desk

    3 weeks ago

    Minneapolis, Minnesota, United States NATIONAL SPORTS CENTER FOUNDATION Full time

    Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed. Responsibilities include...

  • Front Desk

    4 days ago

    Minneapolis, Minnesota, United States NATIONAL SPORTS CENTER FOUNDATION Full time

    DescriptionFront desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as...

  • Front Desk Services Assistant

    1 day ago

    Minneapolis, Minnesota, United States Project for Pride in Living Full time

    About Our OrganizationProject for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to achieve self-reliance through integrated services.We strive to provide a person-centered approach to services, ensuring our residents receive the housing and ecosystem of support they need to achieve greater...

  • Front Desk Receptionist

    3 days ago

    Minneapolis, Minnesota, United States PATHWAY TO RECOVERY LLC Full time

    Job Description Job Description Benefits:401(k)Health insuranceJob Posting: Front Desk ReceptionistPathway to RecoveryIntensive Outpatient & Opioid Treatment FacilityLocation: 900 20th Ave S Minneapolis, MNPosition Type: Full-timeAbout Us:At Pathway to Recovery, we are dedicated to providing compassionate, high-quality care to individuals battling opioid and...

  • Front Desk Receptionist

    4 weeks ago

    Minneapolis, Minnesota, United States Pathway to Recovery Full time

    Benefits:401(k)Health insuranceJob Posting: Front Desk Receptionist Pathway to Recovery Intensive Outpatient & Opioid Treatment FacilityLocation: 900 20th Ave S Minneapolis, MN Position Type: Full-timeAbout Us: At Pathway to Recovery, we are dedicated to providing compassionate, high-quality care to individuals battling opioid and substance use addiction. We...

  • Front Desk Supervisor

    4 days ago

    Minneapolis, Minnesota, United States CSM Corporation Full time

    This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisf Front Desk, Supervisor, Operations, Reservations, Property Management, Staff

  • Front Desk Coordinator

    1 day ago

    Minneapolis, Minnesota, United States Luxottica Group Full time

    Luxottica Group is committed to providing exceptional customer service. We are seeking a friendly and efficient Front Desk Coordinator to join our team.Job DescriptionIn this role, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.Key TasksAnswer customer calls and respond to emails in a...

  • Front Desk Manager

    4 weeks ago

    Minneapolis, Minnesota, United States Spire Hospitality Full time

    The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused front desk manager to join their team of fun-spirited team members Our newly renovated 250+ room hotel, with nearly 5,000 square feet of meeting space, is conveniently located for business and leisure travelers. Must work evenings & weekends. Our property is just a short drive...

  • Front Desk Clerk

    7 days ago

    Minneapolis, Minnesota, United States Marriott Full time

    Marriott Hotels - JobID: CCF30F92D8A3781E17641C25D096B835 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...

  • Front Desk Clerk

    7 days ago

    Minneapolis, Minnesota, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Associate

    3 days ago

    Minneapolis, Minnesota, United States Animal Humane Society Part time

    Job DescriptionThe Reception Desk Coordinator role at the Animal Humane Society involves providing outstanding customer service, managing front desk operations, and supporting the organization's mission.Essential FunctionsCommunicate effectively with customers, employees, and volunteers.Monitor AHS email and other messaging software.Assist with daily tasks,...

  • Front Desk Agent

    2 days ago

    Minneapolis, Minnesota, United States Yogi MQT LLC Full time

    Job Description Job Description We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn & Suites Hotel.You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs,...

  • Administrative Assistant Front Desk Reception PPL Campus

    2 days ago

    Minneapolis, Minnesota, United States Project for Pride in Living Full time

    Accepting Applications until FilledWho We AreProject for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures that individuals and families receive the...

  • Front Desk Agent

    1 week ago

    Minneapolis, Minnesota, United States The Marcus Corporation Full time

    Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working Front Desk, Agent, Hotel, Information

  • Front Desk Associate

    7 hours ago

    Minneapolis, Minnesota, United States Pure Barre Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Staff/Barre-tender to join our team. As a key member of our sales team, you will be responsible for driving sales and service excellence, expanding our Pure Barre community, and creating a welcoming environment for clients.

  • Front Desk Operations Manager

    3 days ago

    Minneapolis, Minnesota, United States CSM Corporation Full time

    Job DescriptionThis role is responsible for the supervision of front desk operations. Key responsibilities include assisting guests upon check-in/out, processing reservations in a timely manner, and adhering to high standards of quality to ensure guest satisfaction.Key Responsibilities:Supervise front desk operations to ensure efficient service...

  • Hotel Front Desk Manager

    18 hours ago

    Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    The role of a Front Desk Supervisor at Aimbridge Hospitality involves providing exceptional service to guests, maximizing room revenue, and ensuring efficient hotel operations. This position requires a minimum of 2-3 years of experience in a hotel or related field and a high school diploma or equivalent.Key responsibilities include assisting the General...

  • Front Desk Representative

    3 days ago

    Minneapolis, Minnesota, United States J. E. Dunn Construction Group Full time

    About Our TeamWe are a team of dedicated professionals who strive to enrich lives through inspired people and places every day. We value diversity, equity, and inclusion and are committed to creating a workplace where everyone feels valued and respected.Role ResponsibilitiesThis role will be responsible for providing administrative support across multiple...

  • Front Desk Supervisor

    2 days ago

    Minneapolis, Minnesota, United States FirstService Residential Full time

    Job OverviewThe Front Desk Supervisor is responsible for providing exceptional customer service to residents, guests, and vendors. This role requires a high level of communication skills, attention to detail, and ability to work in a fast-paced environment.The successful candidate will be responsible for:Maintaining a positive and professional demeanor at...

  • Front Desk Agent

    4 weeks ago

    Minneapolis, Minnesota, United States Midas Hospitality Full time

    Front Desk Agent - Home2 Suites: Brooklyn Park, MN Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join...