Assistant Pool Bar Manager

4 weeks ago

Orlando, United States Disability Solutions Full time
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.
  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
  • We invest in training and development opportunities for all team members.
  • We promote social responsibility by being a good neighbor in the community.
  • We care for you, just as we care for others.


Job Specifics

  • Manages restaurant operation and ensures efficient guest service
  • Interviews and trains staff such as: food runners, bussers, servers, bartenders and supervisory staff
  • Manages daily food and labor cost
  • Conducts Beverage inventory control and ordering
  • Schedules staff according to forecast and business needs
  • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
  • Provides floor coverage as needed
  • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
  • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
  • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
  • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
  • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
  • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
  • Directs staff towards the goals of the Loews Corporation as defined by management
  • Ensures proper handling of guest checks and payment transactions
  • Intercedes and/or fills in for employees should need occur
  • Trains or supervises the training of all department employees
  • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
  • Is polite, friendly, and helpful to the guests, management and fellow employees
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with safety regulations and procedures
  • Complies with hotel policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards
  • Must be able to withstand outdoor elements for long periods of time
  • Other duties as assigned

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