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Systems Analyst

3 months ago


Issaquah, United States Dexian Full time

Dexian is assisting a renowned retailer to identify an experienced Systems Analyst for a direct hire, hybrid position who will be responsible for the definition, refinement, design, testing, and implementation of highly technical requirements based on the business/functional requirements communicated by the Product Owner. System Analysts are also responsible for the preparation and publication of technical documentation (e.g., release notes) that support the continuous delivery of software.

In this Wholesale IT organization, Systems Analysts are experts in identifying and analyzing defects within their products, and work with various members of a delivery team to ensure the deliverables produced align with the guidelines and standards defined by architects.

The Systems Analyst will work with, and when needed, lead cross-functional development teams and vendors to deliver high quality products based on collaborative vision and values through a steady release plan using agile delivery methods as well as performing system, application and data analysis. The work will include developing, testing, and supporting user and data interfaces providing direction on technical designs and the configuration of the Point-of-Sale platforms; collaborating with business stakeholders, business analysts, IT infrastructure, and development teams to capture, justify, and prioritize technology needs and issues; and performing the tasks necessary to develop and implement new solutions in the Point-of-Sale environment.

SCOPE OF WORK:

  • Defines highly technical requirements aligned to functional requirements defined within user stories.
  • Performs systems and data analysis on applications/products to understand functional design requirements, and performance accuracy and efficiency.
  • Collaborates with technical and non-technical teams to define, design, test, and implement specific functional requirements of the system, as specified by the Product Owner and technology stakeholders (e.g., Systems Architects, Full Stack Engineers).
  • Develops, implements, and tests detailed system design requirements in applications (including updating 3rd party applications, team sites and collaborative tools) based on the acceptance criteria outlined within user stories.
  • Identifies, designs, and implements configurations in applications as defined by business requirements.
  • Works with application teams to develop manual/automated test plans to validate the functionality implemented throughout the development lifecycle.
  • Develops requirement traceability matrices to confirm the delivery of functional and non-functional requirements within a given product/application.
  • Identifies and communicates improvement opportunities (functional and non-functional) to improve product quality and performance based on the input provided by technology team members (e.g., Systems Administrators, Product Owners, Full Stack Developers).
  • Defines detailed technical requirement documentation aligned to the blueprints and technical designs prepared by System Architects.
  • Supports the root cause analysis and remediation process to resolve defects and/or issues reported by product/application teams and stakeholders.
  • Translates highly technical specifications into clear non-technical requirements that can be understood by product owners and other business stakeholders.
  • Supports the implementation of best practices for scalability, supportability, ease of maintenance, and system performance.
  • Prepares release notes outlining the functional and technical changes introduced by application teams within a given release.
  • Installs, configures, tests, and supports a variety of Point-of-Sale applications.
  • Designs specific applications as assigned, including traceability back to requirements.
  • Creates test scripts and executes adequate unit and system testing while providing necessary test documentation.
  • Provides mentoring and support to both project and area team members.
  • Creates strong relationships with vendor's product development groups.
  • Partners with management to initiate projects and develop and manage solution scope.
  • Develops technical specifications by collaborating with technical and non-technical teams, translating functional designs into technical designs, validating macro designs and reviewing micro designs.
  • Designs, develops, and executes testing protocols to include: unit testing, integration testing and system testing, as driven by the requirements.
  • Performs systems and data analysis on applications to understand functional design requirements determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Manages, defines, drives, and executes as needed, the implementation of configurations across applications and interfaces.
  • Assists teammates in growing and developing the skills necessary to grasp team application concepts and tool suite.
  • Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
  • Participates in the development of deployment and release work plan tasks within a phase.
  • Coordinates, plans, designs, and produces deliverables for the training phase.
  • Develops and ensures adherence to establishment of standards, best practices, governances, and patterns.

REQUIREMENTS:

  • 5+ years of experience with Toshiba ACE.
  • 5+ years of experience with Toshiba 4690 OS and hardware solutions.
  • Strong understanding and working knowledge of PCI, SOX, and Data Governance.
  • Self-starter, with the ability to work independently, with different groups and teams, utilizing solid communication skills.
  • Strong understanding of evolving industry standards and technologies in the Point-of-Sale environment.
  • Strong leadership and organizational skills.
  • Excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions.
  • Demonstrated strong communication skills, both verbal and written.
  • Responsible, conscientious, and possesses a passion for excellence.
  • Strong work ethic, demonstrated attention to detail and excellent time management skills.
  • Available to support the business as needed including nights, weekends, after hours and on-call.

HIGHLY DESIRED:

  • Deep understanding of evolving Point-of-Sale industry standards and technologies.
  • Thorough understanding of Agile/Scrum product development frameworks, principles, and values.
  • Demonstrated knowledge of retail business areas including Buying, Membership, and Warehouse Front End.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.


Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.


Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.