Outreach Executive

Outreach Executive IAt CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.Core Responsibilities:Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreachMaintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiativesProspecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channelsLeads generated by other Outreach ExecutivesNurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networkingCollaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territoryCapture and record customer information and sales activity into customer relationship management (CRM) system and other business systemsActing as point of contact for both the clinical team/center team if center staff have any questions about the patientResolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employeeOther duties as assignedWhat we're looking for:Ability to quickly connect and influence the right peopleComfortable with navigating external barriers to create a positive experienceAbility to manage priorities simultaneouslyTeam player and contributor to the overall effectiveness of the teamSales and/or healthcare experience a plusFluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)US work authorizationAnticipated Weekly Hours: 40Time Type: Full timePay Range: $18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.