Current jobs related to Customer Service Representative - Kansas City - Kansas City Life Insurance Company

  • Customer Service Representative

    2 months ago

    Kansas City, United States A.C.E. Executives Full time

    The consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. This includes answering phone calls, responding to customer inquiries, and resolving customer complaints in a professional...

  • Customer Service Representative

    6 months ago

    Kansas City, United States Children's Mercy Kansas City Full time

    The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters. The incumbent suppor Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Service

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States ProLogistix Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Crown Center in Kansas City. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, ensuring a positive experience at Crown Center.Key Responsibilities:Answer customer questions in person...

  • Customer Service Representative

    6 days ago

    Kansas City, Kansas, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide customer service and support...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key...

  • Customer Service Representative

    5 months ago

    Kansas City, United States TM Limited Full time

    The Customer Service Representative is responsible for all aspects of the company's consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They will oversee customer plans and...

  • Customer Service Representative

    3 days ago

    Kansas City, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position is at Store #3280 located at 7925 State Ave, Suite 106 & 107 Kansas City, KS 66112.The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a...

  • Customer Service Representative

    3 weeks ago

    Kansas City, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will be located at Store 3253, 4331 N Chouteau Trafficway, Kansas City, MO 64117.This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team...

  • Customer Service Representative

    1 day ago

    Kansas City, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will be located at Store 594, 4029 N Oak Trafficway, Kansas City, MO 64116.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Sherwin-Williams Company Full time

    At Sherwin-Williams Company, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll work closely with wholesale and retail customers to understand their needs and provide expert solutions.Key responsibilities include:Building strong relationships with customers to determine their product...

  • Customer Service Representative

    4 days ago

    Kansas City, United States Johnson Controls Full time

    Johnson Controls - 7805 NW 97th Terrace [Customer Service Representative] As a Customer Service Representative at Johnson Controls, you'll: Process orders, research and respond to customer inquiries, and address customer concerns/issues within designated timeframes; Serve as primary communications link between customers' sales staff and other departments;...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Kansas, United States Insight Global Full time

    Job Title: Customer Service RepresentativeInsight Global is seeking a Customer Service Representative to join our Retail Banking Team in Kansas City, KS.The ideal candidate will provide exceptional customer service through face-to-face interactions, performing primary bank transactions and utilizing communication opportunities to offer additional bank...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States QC Holdings Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time entry-level position that offers great potential for growth and development.Key Responsibilities:Complete cash transactions for customersInitiate customer loansContact...

  • Customer Service Representative

    2 weeks ago

    Texas City, Texas, United States Super Service Full time

    Job Title: Telesales RepresentativeSuper Service is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Field inbound and outbound...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Johnson Controls Full time

    Job Opportunity:We are seeking a skilled Customer Service Representative to join our team as an Emergency Dispatch Operator.About the Role:As a Customer Service Representative, you will serve as an Emergency Dispatch Operator, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience through effective communication and...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States State Farm Full time

    Job Title: Licensed Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Elaine Fry - State Farm Agency in Kansas City, MO.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.As our Customer Service...

  • Customer Service Representative

    1 month ago

    Kansas City, Kansas, United States Insight Global Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.Key Responsibilities:Provide exceptional customer service through face-to-face interactions and communication opportunities.Perform primary bank transactions, including deposits, withdrawals, and cash...

Customer Service Representative

2 months ago

Kansas City, United States Kansas City Life Insurance Company Full time

QUALIFICATIONS/REQUIREMENTS:

  1. Experience in insurance or financial industry customer service environment with a demonstrated ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
  2. Basic knowledge of life insurance concepts and ability to interpret insurance company product portfolio, as well as policy provisions
  3. Excellent communication skills, including both oral and written, and working knowledge of Personal Computers and Microsoft Office Software
  4. Keen attention to detail and ability to multitask
  5. Demonstrated skill in analysis and problem solving
  6. Tact, effective decision making and independent action required
  7. College degree preferred or equivalent experience
  8. Exposure to LOMA I, II, and industry designations recommended
  9. General understanding of accounting principles
  10. Ability to speak/translate Spanish a plus but not required.


DUTIES/RESPONSIBILITIES:

  1. Research, analyze, and respond to all service inquiries including walk-in customers. Justification of transactions, sales and marketing pertaining to Fixed policies and other duties assigned by management
  2. Provide administrative maintenance of policy files and computer records; Authorize and change policy records such as change of beneficiary, owner, name, address, assignments, billings, etc.
  3. Provide internal and external customers with alternative policy options for conservation and marketing efforts involving illustration/forecast preparation, comparison and assistance in decision making, as well as assist in coordination of efforts with agents and registered representatives. Observe all compliance regulations. Monitor market conduct and report inappropriate action or trends in activity to Chief Compliance Officer or KCL Auditing Department
  4. Works with Manager or Sr. CSRs/Specialists to resolve complex complaint situations. Required to work directly with policy owners, agents, state insurance departments and legal representatives to resolve conflicts, look for compromises and reconcile misunderstandings. Always an advocate for upholding contractual and corporate policy, and preserving goodwill and professional rapport with client base
  5. Assist with development and implementation of new procedures when necessary. Ensure productivity, efficiency and quality of the department by participating in a variety of department/corporate projects
  6. Assist in development, testing, and maintenance of corporate administrative systems to effectively and efficiently process workflow involving the service function as well as IRS compliance. Provide support for contractual considerations, reporting, and assisting in resolving problems and errors.


Kansas City Life Insurance Company is committed to equal employment opportunities for all individuals regardless of race, religion, color, sex, age, national origin, disability, or genetic information.


Regular and reliable attendance and punctuality is an essential function of this position.