User Experience Content Specialist-Strategist

3 weeks ago

Minneapolis, United States Rose International Full time

Date Posted: 07/08/2024

Hiring Organization: Rose International

Position Number: 467005

Job Title: User Experience Content Specialist-Strategist

Job Location: Minneapolis, MN, USA, 55402

Work Model: Hybrid

Shift: On site 3 days per week

Employment Type: Temporary

Estimated Duration (In months): 6

Min Hourly Rate($): 45.00

Max Hourly Rate($): 51.00

Must Have Skills/Attributes: CMS, Content Development, UX Writing

Nice To Have Skills/Attributes: Banking/Financial

Job Description


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**


  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


CLIENT JOB ID: 63333


***Only qualified UX Content Specialist-Strategist candidates located in one of the following areas will be considered due to the position requiring an onsite presence***

Atlanta, GA; Minneapolis, MN; San Francisco, CA; Cincinnati, OH; Chicago, IL; New York, NY; Irving, TX; Charlotte, NC


Qualifications:

• Bachelors in a related field of study or 5 years of relevant professional experience

• Solid problem-solving skills; ability to work independently and adapt to changing project needs

• Understands basic principles of content strategy and information architecture

• Passionate about punctuation and grammar

• Experience with user-centered design from concept to delivery

• Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations

• Knowledge of content strategy and UX best practices

• Great problem-solver

• A strong portfolio demonstrating past work experience and deliverables

• Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation

• Experience with data-collection and analysis

• Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment

• Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports

• Skilled in communication, presentation, interpersonal and analytical skills

• Good grasp of quantitative data analysis


Preferred Qualifications:

• Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus

• Attention to detail; experience creating content for highly regulated industries a plus

• Proven ability to create and execute website content plans; migration experience a plus


Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.


The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product


UX Content Specialist-Strategist Responsibilities:

• Writes, edits and implements content based on the content strategy, including voice and tone, and customer / business-centric site goal.

• Reviews content with peers and senior content strategists to ensure they accurately represent the content strategies

• Formally observes user interviews and usability sessions

• Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

• Assist in gathering requirements and assessing content needs of a given project

• Update content logs, copy documents, CMS and other documentation systems

• Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders

• Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers

• Applies and updates existing content strategies to accommodate new products and campaigns

• Validates that content is correctly and accurate implemented across all platforms


Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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