Integration Support Engineer

Overview KPMG is currently seeking an Integration Support Engineer (GoAnywhere & MuleSoft) to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities Serve as the subject matter expert for the GoAnywhere MFT Platform, overseeing daily operation and health; work with specialists to resolve complex integration issues Manage and prioritize production support tickets, ensuring timely resolution and clear communication with stakeholders; perform root cause analysis for integration issues and implement preventive measures to ensure system stability and performance Diagnose and resolve complex system configuration, production, and deployment problems within the GoAnywhere environment; use monitoring and logging tools (such as MuleSoft Monitoring, queues and more) to identify and address performance bottlenecks Design, develop, and automate secure file transfer workflows and scripts to meet business and security needs; administer and configure the GoAnywhere platform, including creating accounts, managing SFTP sites, and ensuring compliance; provide 2nd/3rd level support for complex file transfer and platform issues Work closely with cross-functional teams, including business analysts, developers, and project managers, to understand integration requirements and translate them into technical solutions; Communicate complex technical concepts and issues to both technical and non-technical stakeholders Design, develop, and deploy MuleSoft APIs, integrations, and batch processes using Anypoint Studio, Anypoint API Manager, and CloudHub Qualifications Minimum three years of recent experience in enterprise integration with practical experience with both MuleSoft Anypoint Platform and GoAnywhere MFT Bachelor's degree from an accredited college or university is preferred; MuleSoft Certified Developer (Mule 4) is an addition Extensive experience designing and implementing MuleSoft solutions, including API-led connectivity, RESTful/SOAP APIs, and DataWeave; Experience using Anypoint Studio, Anypoint Platform (API Manager, Runtime Manager), DataWeave, Mule 4.x runtime, API governance, and security policies (OAuth 2.0) Ability to administer, create users/sites, configure secure file transfers (SFTP, FTPS), manage automated workflows, and possess familiarity with its database configuration Solid understanding of integration patterns, protocols (HTTP/s, JMS, JDBC), and data formats (JSON, XML, CSV); working knowledge of CI/CD concepts (Git, Jenkins, Azure DevOps), DevOps practices, and cloud platforms Ability to independently triage and resolve complex technical issues without constant supervision; capability to translate business needs into scalable and maintainable technical solutions Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity KPMG LLP and its affiliates and subsidiaries (KPMG) complies with all local/state regulations regarding displaying salary ranges. If required, salary ranges are provided for those who will work in the listed locations. KPMG offers a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Our Total Rewards package includes medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and well-being benefits. Details vary by job and location. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws. No phone calls or agencies please. #J-18808-Ljbffr