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Program Delivery Director, ERP Transformation
4 weeks ago
Program Delivery Director, ERP TransformationThe Program Delivery Director for ERP Transformation will act as the senior leader. Responsible for planning, managing, and delivering the implementation of the Morehouse School of Medicine (MSM) Enterprise Resource Planning (ERP) program. This role ensures seamless integration across finance, HR, student information, and research administration systems, while aligning with institutional strategy and accreditation standards. The Director will coordinate cross-functional teams, manage vendor/partner relationships, and drive change management to enable successful adoption by faculty, staff, and students.Minimum Qualifications:A bachelor's degree in business administration, Information Systems, Computer Science, or a related field from a regionally accredited college or university is required.10+ years of progressive leadership in IT program management, ERP implementation, or digital transformation.At least one full lifecycle ERP implementation (Workday, Oracle, SAP, Ellucian, or comparable platform).Experience managing large cross-functional teams and external vendors/partners.Skills & Competencies:Demonstrated success in delivering complex ERP or enterprise-scale IT programs on time and within budget.Strong expertise in program governance, change management, and business process redesign.Excellent stakeholder management skills, with the ability to collaborate with academic and administrative leaders.Knowledge of AI, analytics, and emerging technologies in higher education ERP environments.PMP, PgMP, or equivalent project/program management certification is desirable.Preferred Qualifications:Master's degree (MBA, M.S. in Information Systems, or related discipline) preferred.Experience in higher education IT environments.Prior experience in higher education or at a research institution is strongly preferred.Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action.Job duties include:Program Leadership: Lead the full lifecycle delivery of the ERP transformation program (planning, design, implementation, stabilization, optimization).Stakeholder Engagement & Change Management: Partner with faculty leadership, administrative staff, and central IT to align ERP outcomes with academic and operational priorities. Lead communication and change management strategies to drive adoption across the College and ensure minimal disruption.Technical & Functional Oversight: Oversee functional design and integration of ERP modules for Finance, HR, Student Information Systems (SIS), and Research Administration. Coordinate with the central Chief Innovation Officer and CIO to ensure compliance with institutional, state, and federal standards.Vendor & Partner Management: Ensure effective service delivery and ongoing support, including Application Maintenance Services (AMS). Build strategic partnerships with technology providers to incorporate innovation, including AI-enabled analytics and automation.Team Leadership: Coordinate the activities of business functional leads, project managers, and technical/functional specialists. Foster collaboration across central IT, functional offices, and external partners.Performance metrics include:ERP implementation milestones delivered on time, on budget, and within scope.High adoption rate among faculty, staff, and students (tracked through surveys & usage data).Demonstrated improvement in administrative efficiency, reporting accuracy, and user satisfaction.Seamless integration with university-wide IT systems and compliance with regulatory requirements.Positive feedback from MSM leadership, central IT, and MSM stakeholders.
