Studio Administrator

dc-multiple-studio-administrator-job-description

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*EXPRESSIONS MUSIC ACADEMY IS EXPANDING*

In 2010, 24-year-old piano teacher, Jessica Schatz, did something crazy and started up her own music school in the metro Detroit area with less than $5,000 and her 50 students. Nearly 14 years, 3 states, 13 locations (and growing), over 250 employees, and over 3,200 students later, she is spreading the love and excitement of her company further around both the Metro Detroit and Metro DC areas With plans for more locations, Expressions is primed to grow and is looking to hire an exceptional new administrative professional.

We’re looking for a team-oriented, optimistic, incredibly organized, reliable, and responsible person who knows how to balance work and fun. We are a genuine, people-caring, personal business that cares about growth for its employees. Growth is what we expect and what we commit to for every employee. We enjoy all the best parts of being a small business - flexibility, fun, excitement, teamwork, friendship, family-like atmosphere - while enjoying all the best parts of a medium-sized/larger business such as impressive structure, organization, technology, and systems. We’re in a beautiful place as a company and we’re looking for a beautiful person to join our beautiful family

This position has the strong potential to grow into more responsibility and higher pay as it has for the existing staff in Detroit & DC. We are looking for strong leaders to contribute to our vision, bringing their own vision and unique strengths to the table.

*OUR HISTORY:*

Expressions is now the largest music school in Michigan and one of the largest private music schools in the country. We have grown to over 3,200 weekly private students between our twelve locations. Expressions is an energetic, innovative music school with a growing, impressive community of over 230 highly qualified instructors and 30 administrative/management staff in various departments. We are extremely organized and our admin and management teams handle all of the student recruiting and promotion, registration, scheduling, make-ups, billing, policies, special projects, recitals, and much more. We foster a strong sense of community and teamwork among all of our staff and we place a strong emphasis on the quality of education we offer to our students. Expressions is a cheerful, energetic, fast-paced, fun, and exceptionally supportive place to work.

*BASIC REQUIREMENTS:*

The basic starting responsibilities include:
* Assisting parents and students enthusiastically on the phone and in person at the front desk
* Scheduling private lessons for adults and children
* Managing electronic communications from students, parents, and teachers with an expectation of a prompt reply
* Being very knowledgeable of and comfortable with the sales-forward aspect of promoting our lesson programs to inquiring students
* Processing new student enrollments, schedule changes, withdrawals, requests, etc. following our structured checklists
* Assisting with and prioritizing miscellaneous projects and tasks as assigned
* Basic facility upkeep, light cleaning, and organizing

The basic requirements include:
* Reliable transportation
* Consistent attendance and punctuality
* Highly organized and detail-oriented
* A love for working with people
* Strong basic computer and typing skills
* Strong writing and verbal communication skills
* Comfortability with light sales - typically promoting our programs to inquiring students and confidently providing options for those who are considering stopping lessons

*EXTENSIVE TRAINING PROVIDED:*

We provide comprehensive, personalized, hands-on training for all new members of our admin team. The training program has three phases:
* Training starts with a week-long overview of our entire company and operations
* The new employee then works through 1-2 weeks of interactive shadowing with members of our current team
* Training ends with 2-4 weeks of the “desk buddy” phase which allows the new employee to work independently at their own work station, but with a co-worker at a work station nearby for support

Throughout the training phase, constant, patient support and coaching is provided. Beyond that, support for all of our admin staff is consistently available via information, assistance, and encouragement from each other as well as refreshing accessibility to management, who works extremely hard to make sure our team is always comfortable. Learning a new administrative job is never for the faint of heart, but we’ve got a system and a solid track record and if you’re up for the challenge, we’d love to get you there We are a teaching company, after all, and we love to teach and encourage

*AVAILABLE POSITIONS:*

*ROCKVILLE, MCLEAN, & BETHESDA (40 HOURS):*
* *Sundays*: OFF
* *Mondays*: 1:30 - 9:00 PM in Rockville
* *Tuesdays*: 1:30 - 9:00 PM in Rockville
* *Wednesdays*: 1:30 - 9:00 PM in McLean
* *Thursdays*: 12:00 - 9:00 PM in McLean
* *Fridays*: OFF
* *Saturdays*: 8:30 AM - 5:00 PM in McLean

\*Please note that this schedule will be shifting to our new Bethesda location sometime in the next 6 months.

*IN & AROUND GREAT FALLS (40 HOURS):*
* *Sundays*: 9:30 AM - 5:00 PM in EMA Location of Choice
* *Mondays*: 1:30 - 9:30 PM in Great Falls/Herndon
* *Tuesdays*: 1:30 - 9:30 PM in McLean/Herndon
* *Wednesdays*: 1:30 - 9:00 PM in Great Falls/Herndon
* *Thursdays*: 12:00 - 9:00 PM in Herndon
* *Fridays*: OFF
* *Saturdays*: OFF

_\*Note that some days list several locations. We will need alternating coverage from week to week in the listed locations on these particular days. In other words, we will need you to work in one location one week and the other location the next week, alternating consistently. You will not be required to drive to more than one location in one day._

*COMPENSATION:*

Compensation for this position will start at $21/hour. Additional raises and promotions will continue to be granted upon growth with the company. Health and dental insurance plan, up to a 5% match 401k plan, free weekly music lessons, and 7 days of paid time off (which grows to 15 days as you stay with the company) are included to start.

*THIS IS AN AMAZING JOB:*

When you join this team, you’re joining an environment that will leave you feeling fulfilled, excited, and supported every day that you go home. Joining a small team in a small business that is quickly growing gives you the unique opportunity to really make your mark on the company and contribute to the vision and growth through your own creativity and unique skill set. We are just small enough to have a warm, family-like atmosphere while being just experienced enough to have an incredibly strong structure and set of processes in place. The teamwork, camaraderie, and fun, relaxed social environment combined with high expectations for growth and performance, creates an unstoppable combination of success and contentment.

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*Visit the page below* to watch video testimonials of the current staff as well as apply

dc-multiple-studio-administrator-job-description

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift

Work Location: In person%{{advertiserId}}% %%{{category}}%%

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