Operations Manager

2 weeks ago


Houston, United States Mackenzie Stuart Full time

Operations Manager – Freight Forwarding


Mackenzie Stuart is working in close partnership with a rapidly growing logistics company. The company is a full-service logistics provider, focusing on Freight Forwarding solutions.

We are currently recruiting for an Operations Manager, specialising in Ocean & Air Freight Forwarding solutions. The position will be based in Houston, Texas and will report into the Regional Director.

Responsibilities of the role include, but are not limited to:

  • Offer support to the Freight Forwarding Operations teams, supporting process enhancements
  • Serve as an escalation point to any operationally focused challenges
  • Offer operational support to sales personnel
  • Work with key stakeholders to understand processes and deliver solution enhancements and resolutions
  • Ensure invoicing and compliance procedures are adhered to
  • Communicate systems changes across the organisation
  • Reinforce processes and instruct staff on how to manage systems

To be considered for the role you must meet the following requirements:

  • Candidate must have 9+ years experience within a Freight Forwarding position
  • Must come from a predominantly operations focused background
  • Experience managing < 5 direct reports
  • Comfortable with communicating with C-suite both internal and external
  • Experienced managing relationships with key vendors

The expected salary for this role is between USD $100K – $115K USD.

Due to the high number of applications, if you have not heard back within 14 days, please assume you have been unsuccessful.


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