Patient Service Representative
2 weeks ago
Patient Service CoordinatorWork where every moment matters.Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.Job SummaryServes patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.Delivers exceptional customer service with the HHC brand experience.Welcomes patients in person or on the telephone and takes detailed messages as needed.Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients' records.Manages high call volumes. Follows Standard Work to ensure efficient patient experience.Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.Collects co-payments and office charges as needed and explains office payment billing policies to patients.QualificationsPrimarily based in Farmington, with occasional travel to support our teams in Hartford and Manchester. This flexible coverage allows you to bring variety to your workday and the chance to collaborate across multiple teams and communities.High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred1 Year customer service experience in a fast-paced medical officeEpic experience preferred.We take great care of careers.With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
-
Patient Services Representative
3 weeks ago
Farmington, United States Aya Healthcare Full timeJob Opportunity At BJC Medical Group40 hours per week, Dayshift Monday-Friday, No weekends or holidays!Epic experience preferredOverview: BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region. Since...
-
Patient Service Representative
2 weeks ago
Farmington, Maine, United States MaineHealth Full time $30,000 - $60,000 per yearDescriptionFranklin HospitalClerical/Administrative SupportReq #: 55651For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are...
-
Patient Services Representative
22 hours ago
Farmington, Minnesota, United States Northfield Hospital & Clinics Full timeJob RelationshipsDepartment: ClinicsSupervisor: PSR Manager, PSR LeadSupervises: N/AJob SummaryAs a Patient Services Representative (PSR), you will play a key role in creating a positive and welcoming first—and lasting—impression for patients, visitors, and staff at our Lakeville Clinic. PSRs perform various clerical duties to ensure accurate and timely...
-
Patient Service Representative
4 weeks ago
Farmington, United States Mercy Full timeMercy - 555 West Pine Street [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mercy, you'll: Greet, instruct, direct and schedule patients and visitors; Perform a variety of clerical duties for physicians and clinic staff; Retrieve insurance and patient information, provide forms for tests or interoffice communications and secure...
-
Patient Service Representative
4 weeks ago
Farmington, United States Mercy Full timePatient Service RepresentativeFind your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details: Location: Mercy Primary Care Clinic - Farmington 555 W. Pine Street...
-
Patient Access Representative
2 weeks ago
Farmington, United States Aya Healthcare Full timePatient Access Rep I Farmington Missouri Patient Access Nights Part-TimeSalary or hourly rate is based on job qualifications and relevant work experience.Job Description:Parkland is hiring a Full Time Patient Access Rep I in our Emergency Department! The Patient Access Representative is often the first point of contact for our patients and therefore must...
-
Patient Access Representative
3 weeks ago
Farmington, United States Aya Healthcare Full timePatient Access Rep I Farmington MissouriParkland is hiring a PRN Patient Access Rep I! Shifts will vary Weekend and Holiday Rotation Daily Pay OverviewBJC HealthCare is one of the largest nonprofit health care organizations in the United States delivering services to residents primarily in the greater St. Louis, southern Illinois, and southeast Missouri...
-
Patient Svcs Representative
2 weeks ago
Farmington, United States UConn Health Full timeJob DetailJob Title:Patient Svcs Representative Department:62044-Clinical Business Services - Admin Location:Farmington FTE%:1 Shift Search #:2026-510 Closing Date:12/09/2025 Recruiter:Shirden, LyAsia J. Additional Links: At the UConn Health, this class is accountable for performing a full range of tasks in medical billing, insurance claims and/or duties...
-
Patient Access Representative
2 weeks ago
Farmington, United States San Juan Regional Medical Full timeCreating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.The Patient Access Representative inspires trust in and offers comfort to...
-
Patient Service Rep
4 weeks ago
Farmington, United States BJC Full timePatient Services RepresentativeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard...
