Director, Market Data Services

Job Description:

The Role

Reporting to the VP of Market Data Services, the role s primary responsibility is to ensure that teams across Fidelity receive consistent, proactive, high-quality and beneficial market data support. In this critical liaison role, the Director develops and supplies to market data strategy, provides day-to-day consultative support and management oversight of market data spend, including end user audits, and approval of net new or renewal services.

The Director is responsible for providing hands-on, high-touch support by sharing in-depth vendor, product and specialized subject domain knowledge for the market data services that meet each business team s unique needs. To that end, the Director leads efforts to establish policies, vet new service requests, reach decisions on spend approval and to share updated spend metrics demonstrating cost savings/cost avoidance against budget expectations.

Finally, the Director acts as a liaison back to the broader IIS organization by actively partnering with the specialized talent and expertise of the Research Services, Content Management, Market Data, Vendor Administration, and Vendor Relations teams to ensure that unique independent and objective market data content is fully applied, leveraged, and highly valued by the Advisor clients.

• Provides consistent, high-quality, and proactive market data support to investment professionals
• Cultivates strong relationships with MDRs, CIOs and senior management to better understand evolving business needs and identify new opportunities to promote utilization of information services
• Proactively develops and maintains strong relationships with business partners to ensure role clarity, awareness and utilization of the team s capabilities (e.g., Operations, Finance)
• Acts as the primary liaison for New Hire Training Program for IIS Market Data Services and creatively collaborates with the Training and Development team to further promote utilization of all IIS support services
• Finds opportunities for automating and/or technological improvements in data/resource gathering
• Presents regular team performance metrics and usage statistics to senior management highlighting major achievements and user feedback
• Develops and supplies to strategic direction and prioritization of market data services by collaborating with other IIS colleagues.
• Partners effectively with other IIS teams of information professionals to provide \u201Cbest-of-breed\u201D solutions to investment professionals
• Partners with Head of IIS and IIS Director peers to outline and lead team goals and initiatives
• Cultivates strong ties with internal clients to understand their individual Market Data needs, providing additional insight for the IIS teams
• Facilitates the contract execution process
• Assists in the vendor negotiation process to effectively represent budgets and business requirements

• Required: Bachelors or equivalent with 10-12+ years of experience or Masters with 8-10+ years of experience with market data vendors, products, and industry-wide issues as well as the investment management industry.
• Proven management and leadership skills, coaching and mentoring complementary team members in their professional development.
• Strong background of project and people management with complex deliverables that impact business operations as well as the investment process
• Strong orientation to and knowledge of investment management information needs, including identification, evaluation, training, design, organization and access preferences
• Exemplary project management, communication, interpersonal, and presentation skills
• Confirmed ability to work independently and collaboratively with all levels of staff and management
• Superior skill and ability in multi-tasking and appropriate prioritization
• Ability to effectively respond to dynamically changing work environment and to positively influence business outcomes

The Team

This team promotes the utilization and value of the larger IIS market data support organization to senior management and investment teams. They regularly provide significant updates concerning the team s accomplishments to management and proactively align the role with initiatives and infrastructure of the broader IIS Operations. Additionally, they are responsible for marketing the team s services to all investment groups and identifying new opportunities to increase awareness and utilization of services as teams dynamically grow and globally evolve.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.