NON IT Customer Service

4 weeks ago


Phoenix, United States ASK Staffing Full time
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment"

Job Title: Customer Support

Location: Phoenix, AZ, 85007

Duration: 06-Months-Contract

Pay Range is $19 to $20/hr. on W2

Job Description:
  • Incoming Calls: Handle phone inquiries efficiently in a fast-paced environment.
  • Issue Resolution: Address Tier 1 issues effectively.
  • Account Review: Analyze taxpayer accounts to assist with inquiries.
  • Information Verification: Gather and update key taxpayer information.
  • Education: Inform taxpayers about online resources and current tax policies.
  • Payment Arrangements: Submit requests for payment plans as needed.
  • Team Engagement: Participate in team activities to foster a collaborative environment.
  • Performance Goals: Meet or exceed established performance expectations.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.Learn More

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