IT TechnIcal Program Manager

Company DescriptionOverlook Networks is a trusted technology advisor helping organizations worldwide align IT strategy, infrastructure, and execution to achieve business outcomes with confidence. We specialize in designing, engineering, and delivering complex technology solutions across enterprise IT, networking, cloud, and audio-visual environments.Our approach combines deep technical expertise, disciplined program management, and close partnership with our clients. By working with leading technology providers, we deliver world-class, scalable solutions tailored to each client’s unique operational and business needs. At Overlook Networks, our mission is simple: empower businesses through innovative, reliable technology programs that drive growth and long-term success.Role DescriptionOverlook Networks seeks an experienced IT Technical Program Manager to lead and deliver complex, multi-disciplinary technology initiatives for enterprise clients. This is a full-time, hybrid role based in the San Francisco Bay Area, with flexibility for remote work when appropriate.The IT Technical Program Manager will be responsible for end-to-end ownership of technical programs, ensuring alignment with client objectives, on-time delivery, budget adherence, and high-quality execution. You will work closely with internal engineering teams, external vendors, and client stakeholders to translate technical requirements into actionable plans and successful outcomes.Key ResponsibilitiesLead and manage multiple concurrent IT programs and projects from initiation through closeoutCoordinate cross-functional teams including network engineering, systems, cloud, AV, vendors, and client stakeholdersDevelop and maintain program plans, schedules, budgets, risk registers, and status reportingEnsure technical alignment across infrastructure, systems integration, and SDLC-driven initiativesIdentify, assess, and mitigate program risks and dependenciesDrive clear, consistent communication across all levels of stakeholders, including executive leadershipEnsure delivery meets quality, security, and compliance standardsSupport continuous improvement of Overlook Networks’ program management processes and best practicesQualificationsProven experience in technical program or project management within IT, infrastructure, or systems environmentsStrong understanding of IT infrastructure, systems integration, and SDLC methodologiesDemonstrated ability to manage schedules, resources, budgets, and stakeholder expectationsExperience with risk management, issue resolution, and complex problem-solvingExcellent leadership, communication, and organizational skillsProficiency with project management tools such as Jira, Microsoft Project, Smartsheet, or similar platformsBachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)Ability to manage multiple programs simultaneously in fast-paced environmentsPreferred Experience (Plus):Cloud platforms and enterprise systemsNetwork infrastructure, security, or unified communications environmentsAudio-Visual SystemsPhysical Security SystemsClient-facing consulting or professional services experienceCAD Design for IT.Why Join Overlook NetworksWork on high-impact, enterprise-scale technology programsCollaborate with a senior, experienced engineering and leadership teamFlexible hybrid work environmentOpportunity for growth in a fast-scaling, respected technology advisory firmExposure to innovative technologies and global client engagementsThis role may also be eligible for:Performance-based bonus or incentive compensationComprehensive medical, dental, and vision benefitsPaid time off and company holidays401(k) participationProfessional development and certification supportEqual Employment OpportunityOverlook Networks is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.Employment EligibilityEmployment with Overlook Networks is contingent upon verification of identity and eligibility to work in the United States, as required by law.Salary Range: $120,000 – $150,000 base salary, depending on experience and qualifications.