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Software Release Manager

2 months ago

Washington, United States Belcan Full time

Job Summary:

A System Admin - Software Release Manager job in Washington, DC (20565) is currently available through Belcan at one of our key federal clients. To be considered for this role, you will have a BS in a relevant field and 5 of relevant experience.

Additional info:

This position has broad set of responsibilities for work related to Tier3 support of endpoint computing. The general focus of the position is Enterprise Software Release Management in a multiplatform (Microsoft Windows and Mac Operating Systems) environment.

Job Duties:

  • Test new versions of operating system and endpoint software for compatibility, performance optimization and deployment.
  • Manage all aspects of the end-to-end release process.
  • Develop and validate software release process/technical procedures.
  • Develop master images and deployment procedures.
  • Develop and maintain Quality Assurance (QA) checklists for software release processes.
  • Work with stakeholders for software deployment/updates
  • Deals with communication, preparation, and training for new releases
  • Update Knowledge Management System (KMS)
  • Provides management reports on release progress.
  • Track software licensing
  • Ensure security compliance to the supported applications and operating systems.

Required Qualifications:

  • Hands-on, robust level experience with Knowledge in Microsoft, Mac OS
  • Hands-on, robust level experience with technologies involved in software and operating system deployment in a large enterprise.
  • Strong knowledge of Microsoft Active Directory, DHCP and endpoint performance management tools.
  • Strong knowledge of endpoint security compliance and remediations
  • Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to moderately complex technical support issues independently.
  • Must be familiar with the latest hardware platforms for endpoint computing.
  • Excellent customer service skills
  • Self-motivated and takes initiative.
  • Experience engineering support of Active Directory, DNS, and any additional Microsoft, JAMF and Ivanti
  • Experience with Active Directory including AD forest migration, remediation and consolidation, as well as a strong foundation in other directory service technologies including GPO, DNS and DHCP
  • Strong hands-on experience with endpoint security tools such as Microsoft Defender, McAfee and encryption technologies.

Preferred Qualifications & Skills:

-Proficient project planning and writing skills.

-(MCP) Microsoft Certified Professional or (MCSE) Microsoft Certified Solutions Expert

- MAC Genius experience

-Hands on experience designing and configuring Microsoft Windows and MAC End User technology including Antivirus, patch management and other System Administration tools

- Experience developing detailed Windows and MAC Administrative standards, design, and implementation documentation.

- Experience capacity planning, performance monitoring and maintenance.


Compensation:

We provide a competitive pay and benefits package. This position is offering a salary range of $70,000 to $80,000 Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EOE/F/M/Disability/Veteran