Medical Secretary

BILH Medical Secretary PositionWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The Medical Secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team.Principal Duties and ResponsibilitiesGreet patients in person and over the phone in a courteous and professional mannerSchedule, confirm, and manage patient appointments using electronic health records (EHR) systemsRegister new patients and update existing patient informationHandle incoming calls, messages, and faxes, ensuring timely communication between patients and providersProcess insurance information and verify eligibilityCollect co-pays and process paymentsMaintain organized and confidential patient recordsPrepare and manage correspondence, reports, and medical documentsCoordinate referrals to specialists and follow up on authorizationsSupport medical staff with administrative tasks as neededMaintain a clean and welcoming front desk and waiting areaKnowledge, Skills, and Abilities RequiredHigh school graduate. Minimum of one year's experience as a medical assistant in a medical practice environment desirable. Certification as a medical assistant desirable.Graduate of accredited secretarial training school preferred. Knowledge of medical terminology, word processing equipment, and personal computersTwo years of experience in a busy medical practice setting Preferred. Ability to perform multiple tasks simultaneously. Knowledge of pre-admission and pre-testing requirements helpful.Working knowledge of insurance regulations and form completion. Ability to be trained in CPT and ICD9 coding. Knowledge of billing system helpful.Excellent communication and interpersonal skills. Ability to work independently and follow directions.Effective telephone manner and ability to communicate with patients, physicians, and other professional staff. Computer skills are necessary.Working ConditionsJob requires physical stamina; many hours/days on the feetAbility to walk and stand for up to 90% of work time, to push, pull and to lift 10 lbs.All staff are expected to cross train and help each other when needed. Busy medical practice environment.Pay Range: $20.50 - $27.59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled