Assistant Store Manager

2 months ago

Grand Forks, United States Ross Stores Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

ESSENTIAL FUNCTIONS:

General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
  • Direct supervision of all non-exempt Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries
  • Retail

  • Assistant Store Manager Grand Forks

    4 weeks ago

    Grand Forks, United States Buff City Soap Franchise Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance 3811 32nd Avenue SouthGrand Forks, ND 58201(Next to Old Navy)Assistant Store Manager (Assistant Makery Manager)Full Time-ManagerBuff City Soap...

  • Store Operations Manager

    3 days ago

    Grand Forks, North Dakota, United States Tailored Brands Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Tailored Brands Inc. As a Store Operations Manager, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining operational excellence in our stores.Key ResponsibilitiesLeadership and Team Management: Partner...

  • Assistant Store Manager

    1 month ago

    Grand Forks, United States Holiday Station Stores - Workday Full time

    Store 2746448: 4005 South Washington Street, Grand Forks, North Dakota 58201Availability - Shift/Days Flexible Availability THIS IS A FULL-TIME POSITION THAT REQUIRES OPEN AVAILABILITY.ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:Customer Satisfaction:  Provides and...

  • Retail Store Manager

    3 days ago

    Grand Forks, North Dakota, United States Buff City Soap Franchise Full time

    About Buff City Soap FranchiseWe are a leading manufacturer of handmade, plant-based soap products. Our mission is to create a unique and exceptional client experience in every store we operate.Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to lead our team in creating an outstanding client experience. The successful...

  • Assistant Store Manager

    3 months ago

    Grand Forks, ND, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Store Lead

    2 months ago

    Grand Forks, United States Tailored Brands Inc Full time

    Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when...

  • Assistant Store Manager

    3 days ago

    Grand Prairie, Texas, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive work environment for our employees.Job SummaryWe are seeking an experienced Assistant Store Manager to join our team. As an Assistant Store Manager,...

  • Assistant Store Manager

    5 days ago

    Grand Rapids, Michigan, United States Family Farm and Home Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Family Farm and Home. As a key member of our store management team, you will be responsible for managing the store in the absence of the store manager and providing exceptional customer service.Key Responsibilities:Manage the store in the absence of the...

  • Assistant Store Manager

    12 hours ago

    Grand Rapids, Michigan, United States Family Farm and Home Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Family Farm and Home. As a key member of our store management team, you will be responsible for managing the store in the absence of the store manager and providing exceptional customer service.Key Responsibilities:Manage the store in the absence of the...

  • Assistant Store Manager

    5 days ago

    Grand Rapids, Michigan, United States Diversity Jobs Group Ltd Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Card Factory. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and maintaining high store standards.Key ResponsibilitiesAssist the Store Manager in managing the store on a daily...

  • Assistant Store Manager

    3 days ago

    Grand Prairie, Texas, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive work environment for our employees.Job SummaryWe are seeking an experienced Assistant Store Manager to join our team. The successful candidate will be...

  • Retail Store Manager Grand Forks

    4 weeks ago

    Grand Forks, United States Buff City Soap Franchise Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance 3811 32nd Avenue SouthGrand Forks, ND 58201(Next to Old Navy)Store ManagerBuff City Soap is on a mission to create handmade products that are...

  • Assistant Manager

    2 weeks ago

    Grand Forks, United States Petro Serve USA Full time

    Job DescriptionJob DescriptionEvery employee is an important part of the Petro Serve team, and our continued success depends on finding the right person for the job. We offer competitive wages for every position as well as an energetic working environment that thrives and relies on excellent team work.Store #207 - 1125 S 42nd Street S Grand Forks, North...

  • Assistant Manager

    1 month ago

    Grand Forks, United States Petro Serve USA Full time

    Job DescriptionJob DescriptionEvery employee is an important part of the Petro Serve team, and our continued success depends on finding the right person for the job. We offer competitive wages for every position as well as an energetic working environment that thrives and relies on excellent team work.Store #207 - 1125 S 42nd Street S Grand Forks, North...

  • Assistant Store Manager

    3 days ago

    Grand Prairie, Texas, United States Levi Strauss & Co. Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Grand Prairie, TX. As an Assistant Store Manager, you will play a key role in driving sales growth, improving customer satisfaction, and leading a high-performing store team.Key ResponsibilitiesBusiness Acumen: Demonstrate strong...

  • Assistant Store Manager

    5 days ago

    Grand Rapids, Michigan, United States rue21 Full time

    About the RoleThe Assistant Store Manager is a key member of our store team, responsible for driving sales growth and delivering exceptional customer experiences. As a results-driven professional, you will be highly self-motivated and use successful key performance indicators (KPIs) as your driver.Key ResponsibilitiesLead and motivate store teams to achieve...

  • Assistant Store Manager

    4 weeks ago

    Grand Rapids, Michigan, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here ) to link to our careers page At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality,...

  • Store Manager

    4 weeks ago

    Grand Forks, United States Pizza Hut - Grand Forks Full time

    Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Grand Forks is looking for a full time or part time Store Manager in Grand Forks, ND and you could be the perfect fit! As Store Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to... -Building, managing, and...

  • Store Clerk

    5 days ago

    Grand Forks, North Dakota, United States Petro Serve USA Full time

    Job OverviewPetro Serve USA is seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide prompt, friendly, and...

  • Assistant Service Center Manager

    1 month ago

    GRAND FORKS, United States Express Employment Professionals Full time

    Assistant Service Center Manager What does an Assistant Service Center Manager do?The Assistant Service Center Manager runs the store when the Service Center Manager is not available and assists in other management duties, including scheduling, inventory, paperwork, and employee development. The Assistant Manager continues to perform the duties of a Senior...