Assistant Store Manager

5 months ago

Grand Forks, United States Ross Stores Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

ESSENTIAL FUNCTIONS:

General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
  • Direct supervision of all non-exempt Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries
  • Retail

  • Assistant Store Manager

    6 days ago

    Grand Forks, ND, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Assistant Store Manager

    6 months ago

    Grand Forks, ND, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Assistant Store Manager

    1 month ago

    Grand Ledge, United States Wild Bill's Tobacco Full time

    Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability...

  • Retail Store Manager Grand Forks

    1 month ago

    Grand Forks, United States Buff City Soap Franchise Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Retail Store Manager - Grand Forks - 3811 32nd Ave. South, Grand Forks, ND 58201 Buff City Soap is on a mission to create...

  • Retail Store Manager Grand Forks

    3 weeks ago

    Grand Forks, United States Buff City Soap Franchise Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Retail Store Manager - Grand Forks 3811 32nd Ave. South, Grand Forks, ND 58201 Buff City Soap is on a mission to create handmade...

  • Retail Store Manager

    1 month ago

    Grand Forks, United States Buff City Soap Co Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Retail Store Manager - Grand Forks - 3811 32nd Ave. South, Grand Forks, ND 58201 Buff City Soap is on a mission to create...

  • Retail Store Manager

    3 weeks ago

    Grand Forks, United States Buff City Soap Co Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Retail Store Manager - Grand Forks 3811 32nd Ave. South, Grand Forks, ND 58201 Buff City Soap is on a mission to create...

  • Assistant Store Leader/ Assistant Manager

    6 months ago

    Grand Ledge, United States Speedway Full time $16 - $18

    Assistant Store Leader (Assistant Manager) We’re excited to be part of the 7-Eleven family of stores! If you enjoy working as part of a retail management team and have previous supervisory experience, we would love the opportunity to talk with you! Speedway is focused and dedicated to your success! We are committed to ensuring our employees receive...

  • Assistant Store Manager

    3 weeks ago

    Grand Rapids, United States Extra Space Full time

    As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages , a great work/life balance , and career and development opportunities . Will work between multiple stores in the district. This location is closed on Sundays. $16.00 - $17.00 per hour. Extra Space...

  • Assistant Store Manager

    3 weeks ago

    Grand Rapids, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    3 weeks ago

    Grand Rapids, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    3 weeks ago

    Grand Rapids, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager PT

    1 month ago

    Grand Junction, United States Lids Full time

    General Description Principle Duties and Responsibilities Generate Sales Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate's sales performance. Provide support by giving feedback on areas of strength and opportunity while...

  • Retail Store Associate

    2 weeks ago

    Grand Forks, North Dakota, United States Best Buy Full time

    Key Responsibilities:As a Retail Store Associate at Best Buy, you will be responsible for creating a welcoming and engaging shopping experience for our customers. Your primary responsibilities will include greeting and engaging with customers, recommending products and services, and assisting with sales orders, returns, and exchanges.Main...

  • Ft Assistant Store Manager Grand Island

    1 month ago

    Grand Island, United States Buff City Soap Franchise Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance FT Assistant Store Manager - Grand Island 3429 West 13th St., Ste. B, Grand Island, NE 68803 Buff City Soap is on a mission to create handmade...

  • Creative Retail Team Member

    2 weeks ago

    Grand Forks, North Dakota, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Creative Retail Team Member to join our team at Michaels Stores in Grand Forks, ND. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a visually appealing store environment, and supporting the overall sales growth of the...

  • Store Manager

    1 month ago

    Grand Prairie, United States Millman Search Group Full time

    The Store Manager is responsible for assisting in driving positive results, leading by example, and supporting and adhering to all company initiatives and expectations. The Store Manager is responsible for overseeing all daily operations of a store while recruiting and developing employees to support the needs of the business. This position has full...

  • Retail Merchandise Coordinator

    1 month ago

    Grand Forks, North Dakota, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled Merchandise Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.Key...

  • Store Leadership Development Manager

    1 week ago

    Grand Rapids, Michigan, United States J&H Family Stores Full time

    About J&H Family StoresWe are a leading retail company seeking an experienced Assistant Store Manager to lead our store team. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a positive work environment.Job SummaryThis is a challenging and rewarding opportunity...

  • FT Assistant Store Manager

    3 weeks ago

    Grand Island, United States Buff City Soap Co Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance FT Assistant Store Manager - Grand Island 3429 West 13th St., Ste. B, Grand Island, NE 68803 Buff City Soap is on a mission to create handmade...